Airpark Chrysler Jeep Dodge RAM

Finance did not demonstrate any sense of urgency or concern with correcting the error of filling out the check needed to finance the vehicle and sending the required documentation. Instead they were ve concern with correcting the error of filling out the check needed to finance the vehicle and sending the required documentation. Instead they were very errogant and rude to me as the buyer. I purchsed the vehicle on 2/10/2012, although I contacted Ian and Andrew on numerous occasion, the required documentation was not sent to my finance company until I took time from my schedule to visit the finance manager, Alex on 2/27/2012. It only took 15 minutes for them to fax the check and other documents. At this time I was treated with disrespect. His behavior conveyed that I was not a valued customer and my purchase meant nothing to Airpark "since we do this at least 25 times a week". I am very disappointed at the lack of professionalism he displayed to me. There was no compensation offered to me for my inconvenience to have driven to the dealership to have this resolved as well as obtaining another check from the finance company which cost me $15.00. This was the worst buying experience I have ever had. I will probably purchase another 15 cars over the span of my life yet I would never consider nor recommend anyone to do business with your dealership. More

Marty was very helpful in my purchase of a 2012 Challenger SRT8. The experience was very relaxing and he was very friendly and helpful throughout the process. Challenger SRT8. The experience was very relaxing and he was very friendly and helpful throughout the process. More

The moment you bring the vehicle in and speak with Jason, it is truly a pleasure! He makes you feel like you are his only customer and truly wants you to be extremely satisifed with both the service and your it is truly a pleasure! He makes you feel like you are his only customer and truly wants you to be extremely satisifed with both the service and your vehicle. And the service lives up to those expectations....the work was done in a short time and Jason also did extra work that was not asked. More

I came in for my first oil change and Michael Santana was my service advisor. He was very informative and helped. I had a slight problem with my stubbie antenna that I purchased from there during my service. my service advisor. He was very informative and helped. I had a slight problem with my stubbie antenna that I purchased from there during my service. And, he took the time to make sure I had everything taken care of. I want to thank him for his help and tell me about some cool trails to take my jeep out on. Also, I am loving my vehicle. More

Randi was great she kept me well informed and got me the exact vehicle I wanted. She is very pleasant to work with. The finance guy did a great job informing me of my warranty options, your survey should exact vehicle I wanted. She is very pleasant to work with. The finance guy did a great job informing me of my warranty options, your survey should be easier to fill out I am trying to submit this with my iPhone and it is forcing me to register More

Went in for oil change and ended up getting differential changed, which was under warranty. They provided a ride to and from my office while my vehicle was being worked on. Great service, friendly and qui changed, which was under warranty. They provided a ride to and from my office while my vehicle was being worked on. Great service, friendly and quick. More

Andrew the salesman was amazing. Very calm, very professional, and knowledgeable of the Dodge product.Everyone I worked with was so helpful and willing to help in any way. No high pressure sales, bu professional, and knowledgeable of the Dodge product.Everyone I worked with was so helpful and willing to help in any way. No high pressure sales, but willing to work with me in any way to make the sale. More

I was at the dealership for service this week and had to return for a problem that David Hallwood had corrected for me immediately so customer service for me was great. return for a problem that David Hallwood had corrected for me immediately so customer service for me was great. More

I left feeling like I was up-sold on lots of extra coverage I didn't need and now I'm over extended on my payments and the process took way too long. When I got there the dealer tells me Jeeps are coverage I didn't need and now I'm over extended on my payments and the process took way too long. When I got there the dealer tells me Jeeps are hardly ever stolen now because of the Century key and as I'm finishing up the paper work almost 2 hours later the financial guy is telling me I really should get all these coverages because Jeeps get stolen all the time and I can only get the coverages right then and there and canceling later won't reduce payment. Also, it's been 2 weeks since the purchase and I'm still waiting on the warranty literature I was told would be mailed to me along with information about when to bring my Jeep back in to have nitrogen put in the tires. If I could at least get the brochures on the warranties I purchased, as I was promised, I could get a better understanding of the coverages I bought and have better understanding on what I purchased and if and how much I was scammed. The paperwork process seemed to take way too long. It took 30min to test drive two Jeeps and make a decision, it took almost 2 hours to get through the paperwork even though I was already pre-approved by my bank for the total amount. My wife is now in the market for her Jeep and I'm sorry to say we will NOT be returning to Airpark Dodge nor would I recommend them to anyone else. More

I had a lot of unknown problems at a high cost, but was able to fix major problems that day. Will return for the rest later. Thanks! able to fix major problems that day. Will return for the rest later. Thanks! More