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Airport Honda

Alcoa, TN

4.9
3,164 Reviews
Call Dealership (865) 970-2300
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2844 Alcoa Hwy

Alcoa, TN

37701

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3,164 Reviews of Airport Honda

November 27, 2021

Very pleasant experience from start to finish. worked with us to get exactly where we needed to be for the exact car we were wanting. More

by Apey2184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, John Pastirko
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Nov 29, 2021 -

Airport Honda responded

Thank you for the great review, and welcome to the Airport Honda family!!! We appreciate your business, and know you will love your new vehicle!!! Remember no appointment for oil changes, Mon-Fri 7:30-6:00 and Sat 8:00-4:30

November 26, 2021

Dan was great to work with! No pressure at all to make a purchase. Gave us a fair and honest trade for our car. More

by Jason P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford
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Nov 26, 2021 -

Airport Honda responded

Thank you Jason for coming out today and purchasing a 2018 CR-V from Dan Sanford and Airport Honda. We appreciate your business.

November 26, 2021

We love Jesse, this is our second time coming to him at Airport Honda and he is the best! More

by navy3116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Denny, LaMarcus Thompson, Jesse Gilbert
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Nov 26, 2021 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

November 25, 2021

Always helpful and friendly. Gives me the best price and never pushes unnecessary service for my car. More

by Martha F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
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Nov 26, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Joe will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

Nov 27, 2021 -

Martha F responded

Best service department ever. As I said in my original reply, Joe Lafollette is always patient, explains things to me, & never recommends more service than I need. I feel I can trust him and his advice. Love my '06' CRV. Martha Frink

Nov 27, 2021 -

Martha F responded

Best service department ever. As I said in my original reply, Joe Lafollette is always patient, explains things to me, & never recommends more service than I need. I feel I can trust him and his advice. Love my '06' CRV. Martha Frink

November 24, 2021

Very friendly and helpful staff. Short wait time and very nice customer lounge. Glen was very knowledgeable and answered all my questions. More

by Leslie.crawford1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Burton
Report | Print
Nov 24, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Glenn will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

November 23, 2021

Matthew was pleasant, friendly, knowledgeable, and easy to make a deal with for a used pilot. More

by Kespeed3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Matthew Johnson
Report | Print
Nov 23, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Matthew Johnson. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Enjoy your new Pilot!

November 22, 2021

Meagan P. Was very friendly. Great customer service from her and the team at Airport Honda! More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Pless
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Nov 23, 2021 -

Airport Honda responded

Thank you for your great review. Glad Meagan and team were able to assist you.

November 22, 2021

Painless buying process. Worked with us on our trade in. Really good experience over all. More

by jhilton0002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Report | Print
Nov 22, 2021 -

Airport Honda responded

We couldn’t be happier that Jay Haynes provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new CR-V, please come back to visit anytime!

November 22, 2021

Everyone is great but Jay Haynes went the extra mile to get us the best deal on a pre-owned vehicle. More

by Abigail.hilton2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Report | Print
Nov 22, 2021 -

Airport Honda responded

Congratulations on your new CR-V! Thank you for taking the time to write about your experience. It is wonderful to hear that Jay was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 21, 2021

As always, Joe LaFollette did an outstanding job taking care of my vehicle- many thanks! More

by maryetank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Report | Print
Nov 22, 2021 -

Airport Honda responded

Thank you Mary for your review. We appreciate your service business.

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