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Airport Honda

Alcoa, TN

4.9
3,164 Reviews
Call Dealership (865) 970-2300
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2844 Alcoa Hwy

Alcoa, TN

37701

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3,164 Reviews of Airport Honda

November 21, 2021

Airport Honda has lost a very loyal customer! Traded new 2015 after a year that was a Lemon for a new 2017 exactly like the 2017. The 2015 had 5,000 miles, lost over $10,000. Traded the 2017 for a 2021 exac More

by cathyecker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Denny, Daryl Casteel, Kibbee McCoy, Bill Jenkins
Report | Print
November 20, 2021

I love my 2022 HRV I bought from Greg Tapp at Airport Honda! Honda has my business for life! More

by kirawolfenbarger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Report | Print
Nov 22, 2021 -

Airport Honda responded

Congratulations on your new HR-V! Thank you for taking the time to write about your experience. It is wonderful to hear that Greg was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 20, 2021

Kevin Coffman is the only person myself and my family go to to purchase vehicles! He has always taken care of us and is the true definition of “Honda Family” More

by Kenny Mize
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Report | Print
Nov 22, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kevin Coffman. We will be sharing your feedback amongst our team.

November 18, 2021

As always, Glenn provided outstanding hospitality and prompt service! He also always provides quick responses from any questions or concerns that I may have concerning my vehicle service. As someone who More

by Eric G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Burton
Report | Print
Nov 18, 2021 -

Airport Honda responded

Eric, thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

November 18, 2021

I use Airport Honda Service Department to maintain my Honda CRV. Bill Burns is the best Service Advisor and I can always count on him to make sure my vehicle is in top working condition. Bill Burns deser More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Report | Print
Nov 18, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Bill Burns will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

November 18, 2021

Excellent timely service this visit from Kylie and the service technician who worked on my CR-V. Thank you! More

by SMJA1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylie Wiese, Coty Cooper
Report | Print
Nov 18, 2021 -

Airport Honda responded

Thank you for your review. We appreciate your business in our service department. I will be sure to pass your review on to Kylie.

November 17, 2021

Joe was very helpful; kind & thoughtful. The work was done much faster than expected. I have used them for years & will continue to do so. More

by Kreilly005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Report | Print
Nov 17, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Joe will be glad to hear about your kind words and five stars. If you ever need help, just give us a call.

November 16, 2021

They have always been very efficient and helpful when I take my car in for service. Joe Lafollete is a great person to help you. More

by hgsg1974
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Report | Print
Nov 16, 2021 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

November 16, 2021

dan stanford did ever thing i ask him to he is a super salesman this is the 3rd car i have bought from him More

by lrrykirkland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, LaMarcus Thompson
Report | Print
Nov 16, 2021 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa. We wish you safe travels in your new HR-V and appreciate you being a loyal Airport Honda customer. We look forward to seeing you again soon!

November 15, 2021

I had I great experience and Jay helped me decide exactly what I wanted and he had great knowledge to help me decide on the honda accord to get. This is the best experience I had yet from buying a car. More

by Gatlintrent96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Report | Print
Nov 15, 2021 -

Airport Honda responded

We couldn’t be happier that Jay provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new Accord, please come back to visit anytime!

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