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Airport Honda

Alcoa, TN

4.9
3,108 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,108 Reviews of Airport Honda

September 04, 2021

They really went out of their way to help find what my daughter wanted. She left happy that she was able to leave with something she really liked More

by gbundy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo, Kibbee McCoy
Sep 06, 2021 -

Airport Honda responded

Glad to hear that your daughter got what she wanted and is happy. Thank you for your business with Joey DeCarlo, Kibbee McCoy and Airport Honda.

September 04, 2021

I want to thank David for his great service and follow up. He found the perfect truck for me, it’s great. David is professional and easy to work with. More

by Carol
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, David Nye
Sep 06, 2021 -

Airport Honda responded

Thank you for your great review. We appreciate your business.

September 04, 2021

We have had Jay four different times as our family’s salesman! We trust Jay and feels he give us wonderful customer service! We will always be a return customer of Jay’s! More

by Cash_fab4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Jay Haynes, LaMarcus Thompson
Sep 06, 2021 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

September 03, 2021

Joey DeCarlo is a great guy. He explained everything so well. What an amazing experience at Airport Honda! It was nice and I am happy with my purchase! More

by heidelberg.harley2lt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Sep 06, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Joey DeCarlo. We will be sharing your feedback amongst our team.

September 02, 2021

Today I purchased a 2022 Honda Pilot Special Edition. The salesman, Kevin Coffman, was absolutely the best. I am 62 years old, and have purchased many cars, but I do not recall an experience being more c More

by DEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, John Pastirko
Sep 02, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Kevin Coffman helped to make your experience such a positive one. Enjoy your new Pilot!

September 01, 2021

Helpful, no pressure environment. Got a great offer on my used car and they stayed late to help get my purchase wrapped up. Friendly and helpful staff. More

by Jim McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Brett Marriott, Rick Ratliff
Sep 01, 2021 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Accord in the future.

September 01, 2021

From my first impression I had, this place was a very friendly place. David Nye is a very friendly guy and I’m happy to have him as my first car dealer. Thank you for helping me through the entire proces More

by Python29906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nye
Sep 01, 2021 -

Airport Honda responded

We couldn’t be happier that David Nye provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

August 31, 2021

Just want to thank David Nye for helping me get my new Nissan Rouge. He’s professional and made the buying process simple and easy. Mark in finance did a great job also. More

by Shawnmacguire
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, David Nye
Sep 01, 2021 -

Airport Honda responded

Thank you for your review. Glad that you had a great experience. We will be sure to share your review with our staff.

August 31, 2021

Joey DeCarlo is the man!! We have now bought multiple cars from him. Friendly, knowledgeable, and he will work to help you in any way possible. More

by Cwhaley1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Aug 31, 2021 -

Airport Honda responded

Thank you for being a loyal Airport Honda customer. We will be sure to let Joey know of your review.

August 31, 2021

I asked for a specific salesman to contact me. He never did. By the time his manager followed up it was too late, I'd gone with another Honda dealer. Despite my experience, I know my father is very pleased More

by sam@andoverproducts.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Sep 01, 2021 -

Airport Honda responded

Sorry to hear that you never received a response from Jay. Jay said that he reached out to you through email but the next day when Brett emailed, you said that you had never heard from him. Sorry for the miscommunication.

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