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Airport Honda

Alcoa, TN

4.9
3,131 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,131 Reviews of Airport Honda

September 14, 2021

I have to say, even though I kept them after hours, the staff, especially my wonderful salesman Jesse Gilbert, kept the spirits high and the mood warm and welcoming! Myself and my family will always come b More

by Bekahdia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Mark Morgan, Daryl Casteel, Jesse Gilbert
Sep 14, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jesse. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

September 11, 2021

I highly recommend Airport Honda. Mr. Rick Ratliff and Staff were Friendly, and knowledgeable, with excellent customer service skills, which made our car buying process very easy. More

by Tynika_thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff
Sep 13, 2021 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa. We wish you safe travels in your new Accord and look forward to seeing you again soon!

September 11, 2021

Dirk was awesome! He got us the car we wanted for the price we needed! We will definitely be back! Airport Honda was great, definitely recommend! More

by Emmylou0121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
Sep 13, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Dirk Lipert. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

September 11, 2021

Dirk is the best! He was very personable and went the extra mile to ensure our satisfaction with the vehicle we left with. The process of buying a car can be long and dragged but that was not the case he More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
Sep 13, 2021 -

Airport Honda responded

We couldn’t be happier that Dirk provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

September 11, 2021

Thank you Rick for helping our growing family get into our vehicle. You made the process easy and were pleasant to work with. Thank you!! More

by Semerson0927semerson0927@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
Sep 13, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Rick Ratliff helped to make your experience such a positive one. Enjoy your new vehicle.

September 10, 2021

Rick & Lamarcus made us feel like we've known them for years and we've only known them for a couple days😁.The service was great! More

by DeMond White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff
Sep 10, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Rick Ratliff and LaMarcus Thompson helped to make your experience such a positive one.

September 10, 2021

Had a great experience purchasing our van through Rick. He and the finance team did everything they could and got my payments down to what I wanted. Great people. Thank you. More

by Jlane1040
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Rick Ratliff
Sep 13, 2021 -

Airport Honda responded

Congratulations on your new van! Thank you for taking the time to write about your experience. It is wonderful to hear that Rick was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 07, 2021

Joey DeCarlo was extremely helpful in my purchase of a new 2022 Honda Civic. He and Finance helped me get my payments right around where I need them. I would definitely recommend coming to Airport Honda a More

by Kelsey W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Joey DeCarlo
Sep 08, 2021 -

Airport Honda responded

Congratulations on your new Honda Civic! Thank you for taking the time to write about your experience. It is wonderful to hear that Joey was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 07, 2021

Scott Ackerman was a great salesman and easy to work Scott Ackerman was a great salesman and easy to work with!! I’m excited to drive my new HR-V!! I’m a Honda owner for life!! More

by rgateleycmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ackerman
Sep 07, 2021 -

Airport Honda responded

Thank you for your review and welcome to the Airport Honda family. Enjoy that new HR-V.

September 06, 2021

I’ve been doing business with Kevin Coffman around 8 yrs, purchasing several vehicles, and he is top notch, professionally, but even more importantly, personally! More

by Sllewellyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Sep 06, 2021 -

Airport Honda responded

Thank you for your continued loyalty to Kevin Coffman and Airport Honda. We appreciate your business.

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