Al Hendrickson Toyota

Very professional and take care very good about the customer the seller knows the way to make me happy customer the seller knows the way to make me happy More

Jorge Ruiz was Very professional, friendly and very patience Also Ferrari Bernardotte in sales was very attentive patience Also Ferrari Bernardotte in sales was very attentive More

Worst experience ever. Plan on adding $2000 To the listed price…that doesn’t include dealer fee, tax, tag, etc.. getting rock bottom for your trade in and to finish it off Plan on adding $2000 To the listed price…that doesn’t include dealer fee, tax, tag, etc.. getting rock bottom for your trade in and to finish it off you are forced into paying another $5000 for a warranty. More

Not a very honest dealer. Added warranties that I specifically asked Not be added. Fraud! Added warranties that I specifically asked Not be added. Fraud! More

I walked in with 3 vehicles in mind that I had seen online. I had reached out asking for the actual "off the lot" case prices for each vehicle, to see if they would fall within my budgeted amount, befo online. I had reached out asking for the actual "off the lot" case prices for each vehicle, to see if they would fall within my budgeted amount, before driving from West Palm Beach down to Coconut Creek. Fedora kindly sent me proposals for each of the 3 vehicles, with that information. When we arrived, David ended up being our sales rep. David was friendly, but either was not understanding what I was asking for as far as comparisons of options between the vehicles before narrowing it down to getting keys to 2 of them (something the dealership sets as a limit - you can only look at 2 at once). We picked out 2, and he went to get the keys. He returned and told us one of the cars was not able to be found. It was not marked as being sold - so should be there, they could not find it. Of course, it was the one of the 3 that I was most interested in. David went off to get the other 2 cars and next thing we see he is pulling up in the "missing" car. While looking over I noticed a crack in the windshield, which must have just happened, since they cannot sell cars like that and would not usually show them. But he assured me it would be repaired before I could take the car home, if I decided to buy it. We took it for a test drive and I decided it was the car I wanted. Then came the fun of the paperwork and the finance end of things. Since I was paying cash in full, the finance part was supposed to be very easy. They were busy that day and I had to wait for someone to free up in finance, but it should not take long. David kept checking on me as I waited. It was over an hour before someone finally came to get me and take me to finance. Lorence greeted me and was very friendly and professional. It was easy at that point, since no financing was needed. The only blip was that my bank would not allow the transaction to go thru for the entire amount. Since I was not taking the car home, due to the windshield needing to be repaired, we did a down payment of a smaller amount and I will take a cashier check in for balance when I pick up the car. Easy resolution. Other than the wait to get with the finance person, the experience was fine. I look forward to getting my car this coming weekend and enjoying it for many years. It is my retirement gift to myself! More

Although our salesman, Ettienne, was very helpful, my 5-star rating goes to our finance manager, Rohan Alexander. He went above and beyond to help my son with his first solo purchase.Thank you. 5-star rating goes to our finance manager, Rohan Alexander. He went above and beyond to help my son with his first solo purchase.Thank you. More

They are excellent in attention, they take care of everything. In my personal case, my seller is an incredible person, honest, and very helpful. 100% recommended. everything. In my personal case, my seller is an incredible person, honest, and very helpful. 100% recommended. More

I really love the service I received there and I would recommend anyone without hesitating recommend anyone without hesitating More

Mr Marcus Jackson is extremelly profesional very helpful and London Jackson super profesional too both made me my experience extremelly nice and i will keep good memories from them. ill be back to this deal and London Jackson super profesional too both made me my experience extremelly nice and i will keep good memories from them. ill be back to this dealer thanks for the services received from both More

The entire team was efficient, pleasant, and generally very easy to work with. I would definitely return next time I needed a car. very easy to work with. I would definitely return next time I needed a car. More