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Al Hendrickson Toyota

Coconut Creek, FL

4.5
13,171 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 13,171 reviews

February 14, 2021

I am very grateful to the service of Mrs. Gery from Customer services, she was the person who guided me so that some problems were solved after the purchase and the service of the sales guy Charles Wil More

by MILYCE2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wildenson
Feb 15, 2021 -

Al Hendrickson Toyota responded

Thank you so much for taking the time to leave us a review! We couldn't be happier to hear that Charles, Jenna, Jerry, and our team took such good care of you here at Al Hendrickson Toyota, and we will be sure to pass along your kind words. We hope that you continue to enjoy your newly purchased Toyota C-HR!

February 14, 2021

10k checkup, took just over and hour. The only issue that I saw was that the service department trickled in to start at 7pm, so there was an initial rush, but everyone was handled eventually. More

by cernst82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Al Hendrickson Toyota responded

Thank you for the 5-star review of the Al Hendrickson Toyota service department! We appreciate your patience and are happy to hear your 10k checkup largely went smoothly. We appreciate your business and hope to have the opportunity to work with you again in the future!

February 13, 2021

Very happy with the great service. Purchased my 2021 Toyota Corolla hatchback nightshade from Toyota of Hollywood and normally go there for service but decided to try out Al Hendrickson Toytota due to l More

by PENNY.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Al Hendrickson Toyota responded

Penny - We appreciate you allowing us the chance to assist you and are happy to hear that you received helpful service from Chris. Thank you so much! We look forward to serving you again at Al Hendrickson Toyota.

February 13, 2021

I had to drive almost 300 miles for screwups during the transaction and to reprogram my second key. I don't know why a second key wasn't available at the time of purchase. I was offered by the finance peo More

by BASICCHAMPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales: Willy is not on your list............Finance guy is not on your list... please update the list of your employees
Mar 24, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear about this experience. I would like the opportunity to speak to you to see if I can help, but I need your name to look you up in the system. At your convenience, please give me a call. Thank you, Jessica Fernandez-Asst. to Chairman- 954-545-6502

February 13, 2021

My experiences Al Hendrickson Toyota service department has always been good and I'm very satisfied with the service and the time that it takes to do the service More

by KYRTSO19
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Al Hendrickson Toyota responded

Thank you for your continued support of Al Hendrickson Toyota! It means a lot to hear that you are happy with our work. Safe travels until we see you next!

February 13, 2021

Ridiculous wait just for an oil change. Almost 2 and a half hours with an appointment. Staff didn’t seem to care When I told them I was gonna be late for work. More

by DIVINEREEFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer
Mar 24, 2021 -

Al Hendrickson Toyota responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience and it is never our intention to inconvenience our guests. I assure you that we will work on improving our efficiency for the future. If there is anything I can do to assist you or make things right, please do not hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 12, 2021

Good service with Sr Jerret May the Lord bless him and his family continue to do the good job sincerely May God bless you thanks More

by Antoinette Dazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

Thank you for your support of Al Hendrickson Toyota, and your recommendation of Jerret! We are thrilled that your experience with our team was a five-star one. Safe travels until we see you next!

February 12, 2021

Oscar Vazcarra is always very helpful and makes sure that my car gets excellent service. Oscar deserves the 5 Star Rating! It is disappointing to see Oscar is not included in the list of service people y More

by RHG4419
Recommend Dealer
Yes
Employees Worked With
Oscar Vazcarra
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing this wonderful feedback about Oscar! We appreciate you reaching out and will look into updating our DealerRater page.

February 12, 2021

Jerrett Elder is doing wonderful job. He is always friendly and sees the best option to get the best result to get the car fixed. I will always recommend him and the Al H. I always look for him at s More

by abellick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

We're so lucky to have you as a loyal customer! It's fantastic to hear that Jerrett always takes such good care of you and your vehicle. Thank you for trusting Al Hendrickson Toyota with all your repair and maintenance needs!

February 12, 2021

Was very satisfied with the work done and the time it took to get it done ! Mr Jarrett was very helpful and answered all my questions! Kudos to him ! Thanks ! More

by CRUISEFREAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! Jarrett is an excellent member of our team at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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