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Al Hendrickson Toyota
Coconut Creek, FL
13,212 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 13,212 reviews
December 30, 2020
The guys who assisted me were great! Marc D., London, and Kevin. I would give these gentleman 5 stars. I would also give 5 stars to Oscar in the service dept! He was an amazing help! Kevin. I would give these gentleman 5 stars. I would also give 5 stars to Oscar in the service dept! He was an amazing help! More
by STEPHANII0602
Verified CustomerEmployees Worked With
Marc D, London, Kevin, Oscar
December 30, 2020
We always find the service department helpful and accommodating. Jarrett always explains any issue so that I can understand it. Will be back soon for service. accommodating. Jarrett always explains any issue so that I can understand it. Will be back soon for service. More
by BTRESLEY
Employees Worked With
December 30, 2020
Always great service.Very satisfied with service.They Always great service. Very satisfied with service.They always repair and take care of whatever that is wrong.Service department keeps my car in great Always great service. Very satisfied with service.They always repair and take care of whatever that is wrong.Service department keeps my car in great shape. More
by JAMESHARRIS52
Employees Worked With
December 30, 2020
not customer friendly, car returned with "muck" on the inside and when management told about and shown they got very agitated. very much the attitude is customer should be lucky we are here for them, not inside and when management told about and shown they got very agitated. very much the attitude is customer should be lucky we are here for them, not we are here for the customer. The attitude has ruined a close to thirty year relationship with dealer. More
by MARCTOLMAN
Employees Worked With
Gary Cann
December 30, 2020
The service was excellent, Chris at the service desk was awesome. I’m very impressed with efficiency of your dealership. I have been in Al Hendrickson Toyota client for 25 years and will continue to do so.T awesome. I’m very impressed with efficiency of your dealership. I have been in Al Hendrickson Toyota client for 25 years and will continue to do so.Thank you More
by CATHMAN
Employees Worked With
December 30, 2020
I liked Oscar a lot. He explained things very well, went thru paperwork and gave accurate timing for service. Friendly and answered questions. Very nice to deal with! thru paperwork and gave accurate timing for service. Friendly and answered questions. Very nice to deal with! More
by paper32000
Employees Worked With
Oscar
December 30, 2020
Although i had an appointment, I waited for 3 hours for my car. This was a real test of patience. That was poor customer service. my car. This was a real test of patience. That was poor customer service. More
by koolmaroon
Employees Worked With
December 29, 2020
I had no appointment and needed a new battery. Christos I had no appointment and needed a new battery. Christos was very courteous. I was out of there in just under an hour. You are the only people who I had no appointment and needed a new battery. Christos was very courteous. I was out of there in just under an hour. You are the only people who have worked on my car since I bought it there in 2016 and have taken very good care of me. More
by TOMBARW
Employees Worked With
December 29, 2020
I have a signed receipt from the manager, Eric on November 11, 2020 for a refundable $1000 deposit on a Toyota Corolla. I chose not to purchase the vehicle. I tried several times to contact Eric (mg November 11, 2020 for a refundable $1000 deposit on a Toyota Corolla. I chose not to purchase the vehicle. I tried several times to contact Eric (mgr) and Fabio (finances) but no one has returned my calls so I disputed the charge through my credit card company. Still waiting.. More
by Disappointed
December 29, 2020
Devon was amazing helped me with everything was super friendly, however the dealership as a whole seemed very disorganized they had issue finding keys and vehicles would buy again . friendly, however the dealership as a whole seemed very disorganized they had issue finding keys and vehicles would buy again . More
by MENDEL1023
Employees Worked With
Devon W
