Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Al Hendrickson Toyota
Coconut Creek, FL
12,384 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 12,384 reviews
March 18, 2020
Tire Replacement Brought car in with a nail in one tire. Chris K pointed out the tires only had 3 mm of tread left and were in need of replacement. He was able to of Brought car in with a nail in one tire. Chris K pointed out the tires only had 3 mm of tread left and were in need of replacement. He was able to offer me 4 tires installed balanced and aligned at a lower price than I previously received from a national tire service. The price also included free tire rotation when I bring the vehicle in for service. I have worked with Chris K for many years and find him totally trustworthy. I am now on my 6th and 7th cars serviced at Al Hendrickson Toyota and find that they always provide excellent repair services More
by FOXES5
Verified CustomerEmployees Worked With
March 18, 2020
Bought a 2020 Toyota corolla (Scammed and lied to) I received an email a with prices on a 2020 Toyota Corolla Le on 2/11/2020. I called and talked to Brandon Angel, he said he had a red 2020 Toyota Le I received an email a with prices on a 2020 Toyota Corolla Le on 2/11/2020. I called and talked to Brandon Angel, he said he had a red 2020 Toyota Le with the moon roof etc.in stock which would be approximately $2000 above the email price because it had the premium package. I told him I'd drive down to see it within an hour.When I arrived he had the car but said he couldn't do it for $2000 more than the internet price because it had extras and it would cost about $4000 above the internet price.(Bait and switch) He said I have a white one,not exactly my first choice but I agreed to look at it. I asked him what the premium package had and he said navigation, which I don't have because I have android, automatic seats,which was an outright lie. It doesn't even have a garage opener. I did not finance , but bought with cash. They did a hard inquiry which lowered my fico score about 40 points. I have had many Toyotas over the years , but this was without a doubt the worst experience I've ever had.So I have no navigation because I have android,and tech could not download it, and Toyota does not have Android Auto, which they say they do,online.Even after a week I have no navigation and probably never will. I've been lied to and scammed . Not exactly a good buying experience. More
by HODSART
Employees Worked With
March 18, 2020
He is extremely arrogant. Bought a used jeep had issues he said all he can do is trade. Other car no brake pads calibers loose. He was useless and didn't help at all. Gave me back first car. Told us I don' he said all he can do is trade. Other car no brake pads calibers loose. He was useless and didn't help at all. Gave me back first car. Told us I don't wait to see you again. More
by Pissedoff
Employees Worked With
March 16, 2020
they were not even aware of the recall. Your service center left a message on my machine that there was a recall on my 2020 Toyota. When I called them back they told me first that there was Your service center left a message on my machine that there was a recall on my 2020 Toyota. When I called them back they told me first that there was no recall, and then just as I was hanging up, they said that there was a recall and that they could not handle it. I should contact Toyota Corp. I did contact them after I had to hunt for the phone number and they called YOU and then a service call was set up. More
by BETHART3D
Employees Worked With
none
March 15, 2020
Jarrett Elder has never been helpful. My wife and I have always found him difficult to deal with. A very egotistic individual who does not belong on the frontline. Chris Leporte was extremely helpful on my always found him difficult to deal with. A very egotistic individual who does not belong on the frontline. Chris Leporte was extremely helpful on my recent visit and on prior visits as well. More
by LIVI_J
March 15, 2020
Dougs Experience fast courteous service, the only negative, Coffee was out in the waiting area. Witch was ok I had enough coffee. Not a show stopper.. I will come bac fast courteous service, the only negative, Coffee was out in the waiting area. Witch was ok I had enough coffee. Not a show stopper.. I will come back. More
by FREMMING
Employees Worked With
Jennifer/oscar
March 15, 2020
Great dealership!!! However the staff was Awesome they made the buying experience easy..👍🏾👍🏾 Thanks You so much. I love my Jeep again thanks to the wonderful staff and service provided made the buying experience easy..👍🏾👍🏾 Thanks You so much. I love my Jeep again thanks to the wonderful staff and service provided More
by TANYAHEATH22
Employees Worked With
Jennal
March 15, 2020
Great job and dedicated workers Always willing to work Great job and dedicated workers Always willing to work with me when I need it. That is greatly appreciated especially in these trying times. Keep Great job and dedicated workers Always willing to work with me when I need it. That is greatly appreciated especially in these trying times. Keep it up More
by MJ7342006
March 14, 2020
The waiting room and bathroom were dirty and old They The waiting room and bathroom were dirty and old They could at least vacuum the chairs , crumbs all in the chair, the people at the desk were unprof The waiting room and bathroom were dirty and old They could at least vacuum the chairs , crumbs all in the chair, the people at the desk were unprofessionally loud More
by adinahcornett
Employees Worked With
March 14, 2020
Quick service The service personnel were very helpful including Daniella. Making the appt was easy, either on line or phone call. The service (tire rotation and oil The service personnel were very helpful including Daniella. Making the appt was easy, either on line or phone call. The service (tire rotation and oil change) was completed quickly, More
by ppersico
Employees Worked With
Daniella
