Al Hendrickson Toyota

Very kind I was so nervous. No pressure at all. Showed me a few cars took a test drive. The. I had to leave. (Nerves) o came back 6 hours later and purchased I was so nervous. No pressure at all. Showed me a few cars took a test drive. The. I had to leave. (Nerves) o came back 6 hours later and purchased a new car. Price didn’t increase at finance I walked out with the same price quoted More

A great experience each visit Always a great experience at this dealership! The folks are always ready to help, no matter the department. This is my third vehicle I've bought fro Always a great experience at this dealership! The folks are always ready to help, no matter the department. This is my third vehicle I've bought from them. I have several family members who purchase from here as well. We are Toyota obsessed. Lol More

My complementary service Al Hendrickson Toyota’s service is exceptional. I bought my car there and visited again for my service. My service consultant Laura Lea was kind and v Al Hendrickson Toyota’s service is exceptional. I bought my car there and visited again for my service. My service consultant Laura Lea was kind and very efficient. I recommend her to anyone that goes to Al Hendrickson. More

Excellent Customer Service Klaus was very friendly and efficient. The service department was quick and efficient with problems or hassles or additional costs. Waiting room was Klaus was very friendly and efficient. The service department was quick and efficient with problems or hassles or additional costs. Waiting room was comfortable and pleasant. More

Accommodating and no pressure Erik Coxwell could not have been more accommodating. He patiently found the car that I requested. At no time was there any pressure. Upon delivery, Ad Erik Coxwell could not have been more accommodating. He patiently found the car that I requested. At no time was there any pressure. Upon delivery, Adam Elshazly took the time to explain all of the features of our new Camry. Both Adam and Erik were a pleasure to deal with. More

Excellent Customer Service The Advisor gave me excellent service and gave me all the details. They called me before coming in as I wanted to change the date which they did The Advisor gave me excellent service and gave me all the details. They called me before coming in as I wanted to change the date which they did More

Exceptional customer service Felt like family. A wonderful experience. Delivered as promised with no hassles or complaints. Highly recommended. Will be a repeat customer. Thank yo Felt like family. A wonderful experience. Delivered as promised with no hassles or complaints. Highly recommended. Will be a repeat customer. Thank you very much. More

Sold my car to someone else before I could pick it up I had a horrible experience with this dealership. I live in north Florida and after signing a buyers agreement on terms and sending certified funds fo I had a horrible experience with this dealership. I live in north Florida and after signing a buyers agreement on terms and sending certified funds for the purchase overnight by FedEx, I spoke with Erik late Saturday to be sure everything was in order. He assured me that it was, that he had sent everything to their business office and that the car was secure until my arrival Tuesday morning. I got a call from him Monday morning that the car had been sold the day before. Though he did overnight my certified checks back to me, I am still out the airfare and my overnight fees totaling more than $200. I left a message with the President to discuss, but never got a call back. I did have a message from the CEO, but he never returned my call. Will never do business with this group again. More

Great service. Always ! I have no complain. I am Always very satisfy with the service ! And Chris K. Adds to it ... very attentive. Keeping me informed what it’s going on w I have no complain. I am Always very satisfy with the service ! And Chris K. Adds to it ... very attentive. Keeping me informed what it’s going on with my car ! More

Not giving me the peace of mind Had to come back to fix problems that supposed be solved. Replaced new battery (according to their reccomandation, the battery was still functional) a Had to come back to fix problems that supposed be solved. Replaced new battery (according to their reccomandation, the battery was still functional) and then the day after I had to use jumpers to start my car and visit them again, they said deffective battery (couldn’t they check before I left in the first time??) Another case, I had a service, came back the day after due to noice in the wheels, so they found another part that need to be replaced with sever malfunction, just the day after!! Hey it’s Toyota Siena 2016, relatively new car.. I would expect them to fix the car and not making me coming back the day after to re-fix it... and not putting me and my family in risk (bad wheel part that had to be replaced just the day after!!) I don’t get my peace of mind expected from dealership !! I have used their service for the last year and a half, probably will stop using them. More