Al Hendrickson Toyota

My representative Upon arrival my rep was very pleasant and attended to my needs immediately. He went over and beyond to make sure my service was very satisfying Upon arrival my rep was very pleasant and attended to my needs immediately. He went over and beyond to make sure my service was very satisfying More

Great customer service Thanks to all the staff who took the time to make sure I get the best deal available Elias took me to the test drive Thanks to all the staff who took the time to make sure I get the best deal available Elias took me to the test drive More

Great service! Ask for Henry Delgado at the service department, he is the best! Great great great great great great person to deal in this department. Always in help Ask for Henry Delgado at the service department, he is the best! Great great great great great great person to deal in this department. Always in help mode. More

Delay I brought in my 2019 highlander in Nov. a few days before thanksgiving. The reason I brought my car in was because my radio would not work. Every time I brought in my 2019 highlander in Nov. a few days before thanksgiving. The reason I brought my car in was because my radio would not work. Every time I will try to Connect my car to my phone it will not work it kept restarting so that was the reason why I brought in my car. Soon the whole panel kept turning on and off constantly and I cannot even listen to the radio. I was told by the guy that was helping me by the name of Robert that it only will take three weeks or so to get a radio and we are now going into January and I still have not received a phone call and every time I call they tell me that the radio is on its way. soon the whole panel kept turning on and off constantly and I cannot even listen to the radio. I was told by the guy that was helping me by the name of Robert that it only will take three weeks or so to get a radio and we are now going into January and I still have not received a phone call and every time I call they tell me that the radio is on its way My husband and I are really upset as this matter has nothing take it care of. We might as well go to the Cadillac dealer and trade in the car to get a better car. Every time I call the dealer to see what’s going on I’ve been told that there’s other people waiting and I just have to wait and there’s nothing they can do about it More

Car sensors still acting strange since battery was replaced. I had to have my RAV4 Hybrid Sport jump started on Sunday December 29th after being parked for one week while I was visiting family up north. I retur I had to have my RAV4 Hybrid Sport jump started on Sunday December 29th after being parked for one week while I was visiting family up north. I returned to the dealership on Tuesday, December 31st because my sensor lights for my rear seat belts kept going on and off (and I had to attach them for the light to go off.) They would also go off by themselves... I was informed that it wasn't serious to put the car into service at this time. I will however, make an appointment with the salesman to go over other nuances (ie: there is a place under the hood where it can be jumped) Overall, I am happy with Al Hendrikson as I purchased my previous vehicle from them (2014 Avalon) and they always took care of me. The jury is still out on "Hybrid" More

A dealership that goes above and beyond your expectations! Very Happy with the Al Hendrickson Toyota Dealership ! Everything from sales to service is excellent ! all personnel are superb and will go above Very Happy with the Al Hendrickson Toyota Dealership ! Everything from sales to service is excellent ! all personnel are superb and will go above and beyond to satisfy! The complimentary Bagels and coffee are great too ! Bravo , Al Hendrickson ! More

Oil change Great Service as always. Robert is a great guy that cares about his customers. He always makes me feel like a VIP. I will continue to go to this deale Great Service as always. Robert is a great guy that cares about his customers. He always makes me feel like a VIP. I will continue to go to this dealership only. More

Great teamwork! Always the friendliest service! They also provide very prompt work...my car is always ready when expected or sooner when I bring it in for service! Always the friendliest service! They also provide very prompt work...my car is always ready when expected or sooner when I bring it in for service! More

Oscar was friendly and concern about my problem Service took too long just to check on the windshield whippers! It was 2 1/2 hours waiting for what I co side red a simple problem! Service took too long just to check on the windshield whippers! It was 2 1/2 hours waiting for what I co side red a simple problem! More

Good show Very good. David Murdock was very nice and helpful whole process was very easy to get the car we were looking for Jana was extremely helpful in getti Very good. David Murdock was very nice and helpful whole process was very easy to get the car we were looking for Jana was extremely helpful in getting the financing and insurance. Good experience More