Al Hendrickson Toyota

The service and communication was great thank you so so so so so so much. so so so so much. More

I had my car serviced her and I love this dealership and my service tech, Carmelo "Carmine" Armano. He takes care of me and my vehicle. Always keeps me updated and is always kind and courteous. He is an my service tech, Carmelo "Carmine" Armano. He takes care of me and my vehicle. Always keeps me updated and is always kind and courteous. He is an asset to this dealership. More

Good experience. car was clean and they threw in new mats. financing too long of a wait was my only complaint car was clean and they threw in new mats. financing too long of a wait was my only complaint More

The lady handling my car not good as others. She initally did not give me discounts like some others, until I showed her price at Ed Morris giving $20.00 discount She initally did not give me discounts like some others, until I showed her price at Ed Morris giving $20.00 discount More

Men like Ray Gadelkarim are what makes Al Hendrickson an outstanding dealership! You’d think his name was ‘Hendrickson’ the way he goes over and above for your customers. outstanding dealership! You’d think his name was ‘Hendrickson’ the way he goes over and above for your customers. More

I was very satisfied. Everyone was warm and welcomed me and did everything for me Thank. You tori oda Everyone was warm and welcomed me and did everything for me Thank. You tori oda More

Very good Excelente costumer service his is very good we the costumer Very good care all costumer the costumer Very good care all costumer More

Absolutely, here’s a detailed and professional review you can post or send — expressing your frustrations clearly and firmly while covering all the key issues: ⸻ Review of Al Hendrickson Toyota – Cocon can post or send — expressing your frustrations clearly and firmly while covering all the key issues: ⸻ Review of Al Hendrickson Toyota – Coconut Creek, FL I normally try to give businesses the benefit of the doubt, but my experience with Al Hendrickson Toyota was truly one of the most miserable and frustrating car-buying experiences I’ve ever had. I spent nine exhausting hours at the dealership — yes, nine hours — feeling like I was being held hostage while they tried to get financing approved. I wasn’t able to access my own bank funds that day, but I returned the following day with a check to pay the car off. Regardless, they dragged the process out unnecessarily and left me mentally drained. What’s worse is the total lack of support or communication I’ve received since. Once the sale was made, it’s like I stopped existing to them. I’ve asked multiple questions about the vehicle — no one will return a call or give a straight answer. They also sold me a $1,000 warranty that I was led to believe would be useful — only to find out it can only be used at their dealership, which is three hours away from where I live. That was a complete waste of money, and no one disclosed that at the time of purchase. In addition, the car has several unresolved tech issues that no one is helping me with: • Why is there open-source licensing showing up on my head unit/radio? • Why doesn’t it connect to wireless Apple CarPlay as advertised? • Why are there QR code stickers on my windshield that don’t scan or lead to any helpful information? • Why doesn’t my Toyota Connect app allow remote start or link properly? • Why isn’t the Safety Connect app functioning for critical safety features? This was supposed to be a major purchase and a positive milestone, but instead it has caused nothing but stress, inconvenience, and disappointment. I do not recommend this dealership to anyone. The customer service is non-existent once they have your money. It feels like I was misled on multiple fronts, and now I’m left with a car I can’t fully use and a warranty I can’t take advantage of. Buyer beware. More

Service center was efficient and professional. However when I first purchased the car I felt like I was being poached, customer service was gruff needed a bit of polishing However when I first purchased the car I felt like I was being poached, customer service was gruff needed a bit of polishing More

Poor service occurs when a business fails to meet customer expectations, resulting in dissatisfaction and frustration. This can manifest in various ways, including long wait times, rude behavior, unh customer expectations, resulting in dissatisfaction and frustration. This can manifest in various ways, including long wait times, rude behavior, unhelpful representatives, or a lack of clear solutions. More