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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,390 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,390 reviews

July 29, 2023

New ownership would not honor previous deals to loyal customers like myself. From other reviews it also seems like they treat their employees terribly. Even worse their wait times are ridiculous for basi More

by DissappointedOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Klaus Cobb
July 29, 2023

Bad service Hendrickson Toyota doesn't honor services and warranty offered from previous owner. I won't come for another service More

by JDEXTRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Everyone that worked with me was very helpful, very very patient. I was worried I'd leave without the car I've been eyeballing all year and they found a way to make it work. As I sit here at my desk I'm itc More

by Sebastian1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Gustavo, Ms.SaintLouis
Jul 31, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We're so glad to know our team at Al Hendrickson Toyota could assist with your purchase. Congratulations on your new vehicle, and we hope to see you back again down the road!

July 29, 2023

Everyone who I interacted with provided Fast service and were friendly to me. I felt very comfortable More

by jasaviles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Jul 31, 2023 -

Al Hendrickson Toyota responded

We're glad to know you had a comfortable and efficient experience at Al Hendrickson Toyota. Thanks for the positive feedback, we appreciate it!

July 29, 2023

This was my first time at this Toyota dealership, I must say, I was impressed by the customer service. Jarret did an awesome job of keeping me updated on the status and cost of my vehicle repairs. I truly More

by Tomarmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Al Hendrickson Toyota responded

We're delighted to know that your first visit at Al Hendrickson Toyota was a positive one! It's great to see how much you appreciated Jarret's updates and our courtesy ride service. We look forward to seeing you again for any future vehicle needs. Thanks so much for the review!

July 29, 2023

Excellent sales department had exactly what I was looking from Juan was outstanding. I recommend Al Hendrickson. More

by james_konieczny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pablo
Aug 01, 2023 -

Al Hendrickson Toyota responded

We're delighted to know that our sales department, especially Juan, provided you with an excellent experience at Al Hendrickson Toyota. Thanks for recommending us, and we hope to see you back!

July 29, 2023

Jennifer excellent ,she made sure that i was take care of my truck was in for a month very caring person More

by tonnny1738
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Al Hendrickson Toyota responded

We're so glad to know that Jennifer provided excellent service during your visit at Al Hendrickson Toyota. Drive safely, and we hope to see you back again down the road!

July 29, 2023

I was treating promptly with respect, the guy did a wonderful job. He is to be commended. More

by IFG42531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota a five-star review! We are so happy to read our team left a great impression. See you next time!

July 29, 2023

Fernando, is the best there is when it comes to making you feel comfortable and ensuring confidence in your decision with the finance department. More

by DJLEVINE14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary , Fernando Rodriguez
Aug 01, 2023 -

Al Hendrickson Toyota responded

We're glad to know Fernando made your financing experience comfortable and confident at Al Hendrickson Toyota. Thanks for sharing this positive feedback!

July 28, 2023

I get great service from Representative Oscar in the service dept. very professional executes all my issues. More

by McGirt4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Al Hendrickson Toyota responded

We're glad to know that Oscar and our team in the service department at Al Hendrickson Toyota were able to provide you with great service! We appreciate your feedback and look forward to assisting you again in the future. Safe travels until then!

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