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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,118 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,118 reviews

May 17, 2023

Had a great experience! ! Sales associate wildenson charles I recommend, Rohan business . They were great also JEEFERYE EUGENE. More

by MICHELLESTRAUSS829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEEFERYE EUGENE, Rohan Alexander,wildenson charles
May 17, 2023 -

Al Hendrickson Toyota responded

Thank you so much for sharing your recent purchasing process at Al Hendrickson Toyota! We will pass along your kind words to our team. Take care!

May 17, 2023

Still waiting on response for price of Camry. Purchased last time from him, but not as responsive this time around. We now changed to used car, but haven't even tried to contact again since More

by neil.springer
Recommend Dealer
No
Employees Worked With
Dexter Marshall
May 26, 2023 -

Al Hendrickson Toyota responded

Neil, customer service is our top priority so it's disappointing to receive this feedback. This does not sound like the timely communication we pride ourselves on and I apologize for the delay in response. I think it's best I step in and offer my assistance directly. I will search for your contact information and be in touch soon. Thank you, Erik Coxwell - Internet Sales Director - 954-545-6926

May 16, 2023

Junior was very knowledgeable and aware of my budget and did not try to oversell me a bunch of nonsense additions. Zeke was also wonderful and kind to my toddler who insisted on the "blue car." More

by suitsandshortsuploads
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
May 16, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that Junior and Zeke were able to provide you with a great experience here at Al Hendrickson Toyota! Thank you for taking the time to share your positive feedback. We hope you and your toddler enjoy the blue car for many years to come.

May 16, 2023

People are very friendly! Respectful and patient. Admire their business ethics. I am super satisfied with them More

by PPCASIMIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Al Hendrickson Toyota responded

It warms our hearts to hear your kind words! It's wonderful you find us friendly, respectful, and patient. We're proud to uphold strong business ethics at Al Hendrickson Toyota. Thank you for taking the time to share your positive experience with us. Drive safe!

May 16, 2023

Love my service writer Wilnord Charles, and all the other fine folks in the service dept! More

by photosbysusancc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Wilnord and hope to see you again at Al Hendrickson Toyota!

May 16, 2023

Exelente servicio y la atencion Exelente. Gracias por todo. Y espero ser fiel cliente👍💯👏👏👏👌. Gracias More

by Choferpicis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Al Hendrickson Toyota!

May 15, 2023

Rápidez, excelente atención y gran amabilidad. Arantxa y Reynaldo me ayudaron a encontrar exactamente lo que estaba buscando. More

by JOSELUIS-1710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arantxa, Reynaldo
May 15, 2023 -

Al Hendrickson Toyota responded

Nos encanta leer comentarios como estos! Nos alegra saber que Arantxa y Reynaldo le ayudaron con su compra. Apreciamos mucho su recomendación y esperamos volver a verle en Al Hendrickson Toyota!

May 15, 2023

Everyone was very nice. Robertson and Marinella were very helpful in explaining about the car. More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robertson, Marinella
May 15, 2023 -

Al Hendrickson Toyota responded

We're glad you enjoyed working with our team, Peter! They'll be thrilled to read your kudos. We appreciate your business and hope to see you again at Al Hendrickson Toyota for your next vehicle purchase!

May 15, 2023

My visit was for change the oil and due to my car is 20. 000 miles include tires rotation, after 3 hours and half they did not rotate the tires, after I complained they said that I will get the tire rotation More

by dario0573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Al Hendrickson Toyota responded

We're sorry to read this feedback. Providing efficient, quality service is our top priority, and it is disappointing that we missed the mark. We would appreciate the chance to speak with you to see what more we can do to help make things right. If you are willing to discuss this further, please contact me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 15, 2023

would have given a five star although i was not very pleased that my engine compartment was filthy...and engine shroud fasteners missing..the air compressor which was replaced was not calibrated chri More

by DBABBUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Al Hendrickson Toyota responded

Thank you for the review and for shouting out Chris L. and Chris K. We will be sure to pass on the kind words to them. With regard to the rest of your feedback, we apologize for any inconvenience during your visit. We strive to deliver a seamless experience, and we will take note of your concerns to make some necessary improvements moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

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