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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,324 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,324 reviews

June 09, 2023

Had amazing service! ! Was treated like family!! I highly recommend!! I come all the way from Miami to make sure my car is well taken care of by Al Hendrickson Toyota! More

by beatitudes_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood
Jun 12, 2023 -

Al Hendrickson Toyota responded

We're proud to have provided you with an amazing, friendly vehicle service! We appreciate your dedication to our business and look forward to seeing you again at Al Hendrickson Toyota. Safe travels back to Miami!

June 08, 2023

David was great to work with! He was very friendly and honest. Alan made our financing experience less stressful and faster than we expected. More

by Kristin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David in Sales, Alan in financing
Jun 08, 2023 -

Al Hendrickson Toyota responded

Kristin, we're thrilled to hear that David and Alan provided you with a friendly, honest, and stress-free car-buying experience here at Al Hendrickson Toyota! Thank you for sharing your feedback with us and for choosing our dealership. We hope you're loving your new vehicle and look forward to serving you in the future.

June 08, 2023

Excelente servicio, lo recomiendo a todos por su trabajo en equipo, pero cabe destacar que Astrid es un estrella en ese delears. Muy feliz de mi 2da 4runner. 100% recomendado. More

by JABREUC05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid
Jun 08, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo acerca de Astrid y esperamos volver a verle en Al Hendrickson Toyota. Que tenga un buen día!

June 08, 2023

I was attended by Jorge Ruiz and Mr. Zeek from the Toyota financial company and I felt comfortable with everything. It was a wonderful experience. The process was very fast, so I recomme More

by KEIVER MENDOZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ruiz
Jun 08, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear you had a comfortable and fast experience working with Jorge and Zeek from Toyota Financial at Al Hendrickson Toyota. Thank you for your kind recommendation! We're glad we could assist you with getting the best deal on your new Toyota. Enjoy your vehicle!

June 08, 2023

Though it was not my first time going to Al Hendrickson, I was impressed with the speed of service. I was out with my new car in less than 4 hours. Luther took his time to explain pricing warranties and fin More

by NEDRA_GEDDES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luther
Jun 08, 2023 -

Al Hendrickson Toyota responded

We're so glad you had a great experience with us! Our team at Al Hendrickson Toyota is always thrilled to hear about the efficiency of our service and the top-notch service of our staff. It is great that Luther took his time explaining everything regarding warranties, pricing, and financing for your new car. We also appreciate the kind words about Rohan and the financing team. Can't wait to see you again in the future! Safe travels ahead!

June 08, 2023

This dealership accommodating and clean. The sales people are not bothersome and are very respectful. Just the right amount of friendly and professional. More

by harrisniko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Rivas, Junior Charles
Jun 08, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 08, 2023

When customers ask for the price of the car they give you the price but hide the finance price even if you ask for the full price all together how much the car would be . More

by NELLYLABBE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
London jackson , Étienne
Jun 23, 2023 -

Al Hendrickson Toyota responded

Nelly, thank you for sharing your experience with us. We aim to be transparent in all our dealings and I'm sorry we fell short in explaining the full cost of the vehicle. If you would allow me the opportunity to address this matter further, please feel free to contact me directly at any time. Thank you. Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

June 08, 2023

They scam me out of $3,000 for a down payment, my finance bank said they never received that money for the down payment I've calling them i left voicemail after voicemail nobody returned my call, im pissed o More

by CLAUDINEFRANCOIS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeke Howes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Al Hendrickson Toyota responded

Claudine, it was a pleasure speaking to you. I will see you on Tuesday and we will go over the contract showing the down payment and any other questions that you have. Best regards, Jessica Fernandez - Adminstrative Assistant- 954-545-6502

June 07, 2023

I was charged over $200 for a gas cap. After several years of being a customer, I feel that I was ripped off and don’t plan on using them again. My concern fell on deaf ears. More

by Geraldirwin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jennifer Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Al Hendrickson Toyota responded

We do our best to keep our prices fair and competitive within the current market and I apologize if we've missed the mark. I understand you're upset, but I hope that we do not lose your business. Please reach out if there is anything that I can help with in the future. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 07, 2023

I was very pleased by the attention to detail by the staff. Happy about how I was treated and very happy with the deal. More

by FDDELTEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilary Machado
Jun 07, 2023 -

Al Hendrickson Toyota responded

We appreciate you sharing your experience! It's great to know that our staff paid close attention to detail and treated you well during your visit to Al Hendrickson Toyota. We hope you enjoy your new vehicle and look forward to serving you again in the future.

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