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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,141 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,141 reviews

April 30, 2023

Excellent attention from Milli, she was awesome and effective. We were able to get out car with no issues More

by MINERVA.AZOCAR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Milli
May 01, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that Milli went above and beyond to assist you, Minerva! It's great to know that you were able to get your car with no issues at Al Hendrickson Toyota. Thanks for choosing our dealership and we hope to see you back!

April 29, 2023

It was a little confusing figuring it where the line started for meeting a service rep. More

by TRINA.M.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback with the team, Trina. We are always striving to improve the customer experience here, so we hope to have the opportunity to assist you again in the future.

April 29, 2023

It was a good experience although they took a while to deliver the car to me according to the estimated time at first but in general it was a good service More

by PIPEURBANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Al Hendrickson Toyota responded

We appreciate your five-star review, Pipeurbano. We are glad to hear that you had a good experience with us at Al Hendrickson Toyota, despite the delay in delivery. Thank you for choosing us, and we hope to see you again soon.

April 29, 2023

She was so good to me the only one who took care of me good More

by MATILDECHACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 01, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your support! We are happy to hear that you were well taken care of and we hope to see you again at Al Hendrickson Toyota. Drive safely!

April 27, 2023

I recently had the pleasure of visiting a dealership and I must say, the customer service was truly outstanding. Want to take the time and give thanks to Louis at the dealership for this help and unders More

by LMartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee, and Winston, Fernando Rodriguez
Apr 27, 2023 -

Al Hendrickson Toyota responded

We are grateful for your kind words about your experience with Louis, Renee, Winston, and Fernando at Al Hendrickson Toyota! It is wonderful to hear that they provided you with exceptional customer service and made sure you were completely satisfied with your purchases. We appreciate your recommendation and wish you many safe travels ahead!

April 27, 2023

Great service, attention as needed, very professional all the time. Friendly and courteous. Highly recommend. More

by gmas0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Apr 27, 2023 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team is always here to help you out! Thank you for supporting Al Hendrickson Toyota and we will see you next time!

April 27, 2023

Jarrett is an excellent service advisor! He remembers me from visit to visit and always has me in and out as quickly as possible. More

by DEBORAH.JOURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Al Hendrickson Toyota responded

We can't wait to pass along your kind words to Jarrett! Thank you for being a loyal customer of Al Hendrickson Toyota!

April 27, 2023

Jennifer in the service dept was great & had work done on time. She kept me informed on the cost, issue, & finish time. More

by DAN.COURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 28, 2023 -

Al Hendrickson Toyota responded

We appreciate your review, Dan! Jennifer is a valued member of the Al Hendrickson Toyota team and always provides top-notch service. We're glad to hear she kept you informed throughout the process and completed the work on time. Have a great rest of your day and safe travels ahead!

April 26, 2023

Excelente atención, entusiasmo por ayudar a los clientes y amabilidad. Y excelentes precios y servicio! More

by VALENTINAALVARE08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valery Mafioll
Apr 26, 2023 -

Al Hendrickson Toyota responded

Apreciamos las palabras amables! Esperamos volver a verle en Al Hendrickson Toyota la próxima vez!

April 26, 2023

Etienne was very professional - what I dislike is the going back-and-forth between the sales person and the manager to try to get you to pay a little more, or up your budget. I understand this is how it More

by LEEWATT3365
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Etienne
Apr 27, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback! It's great to hear that Etienne provided you with professional service. With regard to the rest of your review, we apologize for any inconvenience during your time working with us and for the low fuel level on your vehicle. I would like to speak to you and see if we can make things right, please feel free to reach out. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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