Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,595 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership
Today: 9:00 AM - 10:00 PM Open Now
View All Hours

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,595 reviews

May 07, 2023

It’s a good company I will go back to the company it is good More

by lloydgould19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 08, 2023 -

Al Hendrickson Toyota responded

We're glad you enjoyed working with us! We appreciate your business and look forward to seeing you again at Al Hendrickson Toyota!

May 07, 2023

Great service , great people, very satisfied with the service. I will recommend this location to my family and friends More

by KATMARC0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Junior Charles
May 08, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear about your great experience with our team at Al Hendrickson Toyota! We're glad we could provide top-notch service to your satisfaction. Thank you for recommending us to family and friends!

May 07, 2023

I recently left a review and I love my car! It’s amazing, only issue is that my car has two bad front axles. I wish I would’ve been told this. I understand you want to sell a car, but now there More

by mariavillalona3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Syncia & Everson
May 15, 2023 -

Al Hendrickson Toyota responded

I am happy to hear you love your vehicle. However, I apologize for any issues that came up after your purchase was complete. I will address your feedback with my team, as our customer's trust is important. If you would like to discuss any of these concerns, please don't hesitate to reach out to me directly. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

More
May 07, 2023

I would recommend getting there VERY early on a weekday for even a simple oil change. Arrived at 7:30 Fri, and job finished by 8am. Also had 4 other regular maintenance items completed within 1.5hr (woul More

by lynjodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Al Hendrickson Toyota responded

We are glad to see you were happy with Chris' service! We truly appreciate you taking the time to share this feedback about Al Hendrickson Toyota. We look forward to assisting you with your car needs in the future.

May 07, 2023

Jennifer is great at the service desk told me how long and was right on More

by TRINCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 08, 2023 -

Al Hendrickson Toyota responded

We will be sure to pass along your kind words to Jennifer. Thank you for choosing Al Hendrickson Toyota!

May 07, 2023

Great service with amazing people, very satisfied with the service and I will recommend this dealership to my family and friends. More

by KATMARC0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Junior Charles
May 08, 2023 -

Al Hendrickson Toyota responded

We're so glad you had a great experience at Al Hendrickson Toyota! We appreciate your business and look forward to assisting you, as well as your family and friends, in the future!

May 06, 2023

Adviser rude, has to learn how to work with costumers, no patience, very unprofessional . No recommended More

by LORENAAILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Al Hendrickson Toyota responded

Customer service is our number one priority so your review is very disappointing to read. This certainly does not sound like the courteous professionalism we strive for and I am so sorry for any unfriendliness you encountered. I will be sure to address your concerns with the rest of my team, so if there's anything else you'd like to add, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

More
May 06, 2023

Highly efficient and very well orchestrated. Excellent customer service. I look forward to working with them in a near future! More

by RONALD.SCHREURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 08, 2023 -

Al Hendrickson Toyota responded

Ronald, it's our pleasure to deliver thorough and professional customer service! We also look forward to continuing our relationship with you at Al Hendrickson Toyota!

May 06, 2023

Rene and her sales manager Ed were fabulous! Best experience I ever had in my 76 years of buying cars with car sales More

by mjpjustdoit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene saleswoman 5 star!
May 08, 2023 -

Al Hendrickson Toyota responded

We're so pleased to know that Rene and Ed were the perfect experts to help you out with your purchase. Thank you for choosing Al Hendrickson Toyota for such an important investment. Our team is honored by the trust you've placed in us and we'll be sure to pass along your appreciative review. Safe travels ahead!

More
May 05, 2023

Charles was great and the service was great. Also liked the fact that the eta of my vehicle was close More

by MAVITAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
May 05, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear about your experience. Charles and the team are dedicated to providing great service, and we're happy to see they delivered. We appreciate you trusting Al Hendrickson Toyota with your vehicle needs and look forward to serving you in the future.

...
415
...