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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,187 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,187 reviews

November 15, 2022

My service representative was great but the service itself was not. My tires were not checked for their psi but they were rotated so I am wondering what else was not checked that I do not know about. More

by MISHPLOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Al Hendrickson Toyota responded

It's disappointing that we fell short of our five-star expectations, and I apologize for any mix-ups with your service. This is not how we want our customers to feel, and I would like to ensure your concerns are fully addressed. Please give me a call when you can, and I can further assist you. Thank you, Norman Frantz - Service Manager - 954-545-6931

November 15, 2022

Klaus is the best and the only reason I drive from Miami to Coconut Creek for service instead of my local dealership. More

by BAQM81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
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Nov 15, 2022 -

Al Hendrickson Toyota responded

Thank you for this great review. It is great to hear that Klaus has provided 5-star service to you. We look forward to working with you again here at Al Hendrickson Toyota!

November 14, 2022

Great experience with Chris K. Time promised was fulfilled. He was very helpful and courteous. Second time dealing with him and I am pleased. More

by CHANNIE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Chris delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 14, 2022

John aka Tuna service advisor was great! Super friendly and informative. Even got someone to answer a tech question I had. More

by MAMA1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John aka Tuna in service.
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that John delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 14, 2022

There was mistake on mileage that was put on the system, wheel replacement is every expense $240 More

by RYABENKIYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camello
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Nov 27, 2022 -

Al Hendrickson Toyota responded

I apologize for the mixup regarding your vehicle. We strive to deliver a seamless and professional service experience, and it is never our intention to overcharge them. I would appreciate the chance to speak with you directly to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

November 14, 2022

The best in Fort Lauderdale I can tell check it out you’ll not regret More

by LAURADINRONY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robenson
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate the kind feedback and hope to see you back again at Al Hendrickson Toyota. Safe travels!

November 14, 2022

The young man that I was coresponding with was very helpful he was very polite More

by GRANNYSINGLETARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

November 13, 2022

Service as always was a pleasure and Chris laPorte always makes it smooth and easy More

by MsOctobergirl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5-stars and shoutout to Chris! Come by Al Hendrickson Toyota anytime you need!

November 13, 2022

Excellent service. They are quick and reliable, I’ve had some last minute issues that they have resolved for me almost immediately. I definitely recommend them. More

by FD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Nov 15, 2022 -

FD01 responded

As always I would be back. Thank you!

November 13, 2022

Service was prompt and service agent was very helpful. I am never disappointed at Al Hendrickson More

by phishpeople199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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