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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,443 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,443 reviews

December 09, 2022

John helped me and he was awesome, it was over the time but I seen and understood they were busy, but when I asked how much longer would it be John was on it right away. Thanks guys for all you do More

by SHARONDAJACKSON228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 09, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Al Hendrickson Toyota with your business! John will appreciate the shoutout. Safe travels and we hope to see you again down the road!

December 09, 2022

All ways polite and friendly, I have purchased several vehicles from Al Hendricks Toyota and is always pleased, Thank You More

by essie_pritchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Al Hendrickson Toyota responded

Thank you for your review, Essie! We're glad that the Al Hendrickson Toyota team was friendly and polite. Have a nice day!

December 09, 2022

The service provider was very friendly, courteous, and helpful. When I picked up the car from an oil change and tire rotation service, I noticed that there was grease on the side of the driver side and on More

by donmarks2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback, Dan. We are glad to hear that the team provided good service. We apologize for the oversight on our part and thank you for your patience. Our team will use this feedback to improve going forward, so we hope that we will have the opportunity to assist you again down the road.

December 09, 2022

the service was great every thing was done as promised and timely Chris was very obliging wish they would wash and vacuum More

by mic135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Al Hendrickson Toyota responded

This review means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your thoughtful feedback about Chris. We hope to see you again!

December 09, 2022

Always willing to help. Sometimes it seems that they are rushing and not doing as throughout a job as they could. More

by nipboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Al Hendrickson Toyota responded

Thank you for the review of us here at Al Hendrickson Toyota. We appreciate the feedback, and hope you have a great day!

December 08, 2022

fast, friendly service, attention to customer needs, explains the options and tries to make the process uncomplicated. More

by KEITH-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Dec 08, 2022 -

Al Hendrickson Toyota responded

Thanks for the review, Keith. We are glad to hear that our team was friendly, attentive, and nice to work with. We couldn't be more grateful for the feedback, and we'll see you next time here at Al Hendrickson Toyota!

December 08, 2022

Great experience as always! Jennifer is very attentive with the works. Just happy as always More

by KINGHALOG92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 08, 2022 -

Al Hendrickson Toyota responded

Thank you for your review! We're happy to hear that Jennifer is attentive and nice to work with. We will see you again down the line here at Al Hendrickson Toyota!

December 08, 2022

Absolutely worst service center I have ever been to. No guidance, dirty and unprofessional. Will never go back More

by salaincorvaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see who helped me
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Jan 03, 2023 -

Al Hendrickson Toyota responded

This feedback is very concerning to read. We strive to provide communicative, top-notch service and I sincerely apologize that this wasn't reflected during your visit. I'd appreciate the opportunity to continue this conversation. If you're willing, please contact me directly when you have a moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 08, 2022

The customer service care member John guidan (Tuna) was super helpful and made getting new tires simple and easy. More

by MYKELL.FRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guidan (Tuna)
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Dec 08, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review! We're glad to hear that John was helpful and wonderful to work with. See you again next time here at Al Hendrickson Toyota!

December 08, 2022

I like the people ,the services and the quality of the all things can manage their own business More

by PAOSCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't see the one use to do it
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Dec 09, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in our team! We appreciate your feedback here at Al Hendrickson Toyota. Have a great rest of your day!

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