
Al Hendrickson Toyota
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I have been coming here for at least 6 years. The service has become HORRIBLE. The wait is too long. Chris Leporte was very rude to me. Do not schedule so many appointments if you do not The service has become HORRIBLE. The wait is too long. Chris Leporte was very rude to me. Do not schedule so many appointments if you do not have the technicians to do the job. Service advisors are sitting around talking while their co worker is swamped with many customers in line. Offer to help out if you don't have a customer in that moment. The customer experience has long gone and it's now a nightmare frankly. This used to be the VERY BEST Toyota dealership in South Florida, now it's just like the rest. More
The first two times I came for service, I didn’t have a great experience with other people but John made up for that this time around. He was very attentive and kept me informed along the way. He explained great experience with other people but John made up for that this time around. He was very attentive and kept me informed along the way. He explained in detail what I needed to know and made sure my service was quick but efficient. He was also on time for my appointment which I greatly appreciated it since everyone else came in super late. I also have to say that he treated me with respect as an individual instead of a “woman who needed to contact her husband for approval” which has happened in the past. Thanks again John “tuna”. More
Why make clients make appointments when you have no way of honoring them? Waiting 3 hours to have a battery recall checked is unacceptable & had to abort the rest of the requested service. The “oh, well” l of honoring them? Waiting 3 hours to have a battery recall checked is unacceptable & had to abort the rest of the requested service. The “oh, well” laissez affaire attitude of staff tells this is the norm, acceptable & too bad as people are just cattle or sheep. Not having it, will not return. Poor customer service is just that, and now your problem, not mine. Going elsewhere. More
I Love the service here, Jarret is awesome as usual. They guide you to the correct maintenance and help you make the right decision. Thanks to the entire team!! They guide you to the correct maintenance and help you make the right decision. Thanks to the entire team!! More
Welcoming friendly staff, very knowledgeable in the financial assistance department, Jeremy and Francisco are very kind and helpful. I will recommend Al Hendrickson Toyota to anyone who is looking for financial assistance department, Jeremy and Francisco are very kind and helpful. I will recommend Al Hendrickson Toyota to anyone who is looking for a reliable car. More
It’s always a pleasure bringing my truck to your facility and working with your service people they are so professional and courteous. and working with your service people they are so professional and courteous. More
Great service 👏 great people , the only thing I didn't get no frrr ca wash. get no frrr ca wash. More