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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,459 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,459 reviews

October 14, 2022

Everything was good. Jarret was really nice and helpful.He explained everything to me .The only thing was the wait that’s why I didn’t give 5 stars.I waited 1:30 pm for an More

by FLAV1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jarret delivered such an outstanding service experience. With regard to the rest of your review, I apologize for your visit taking longer than anticipated and assure you that we will work to improve our efficiency in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

October 13, 2022

Excellent service. explained in detail, in patience, texted in detail to me when I am out of repair shop. More

by dazhisu20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guimban
Oct 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 13, 2022

Excellent service, I have seen claus , he is friendly y helps me what ever is needed. I leave furcaway from your place but I go there because of the service what he always gives me. Thank More

by srtuttle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clauss
Oct 25, 2022 -

Al Hendrickson Toyota responded

We really appreciate your positive feedback! Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 13, 2022

I don’t understand why I have to write a 15 word minimum review when I already said that the service was great that ship suffice enough. Thank you so much. More

by ENTERPRISEAJ1958
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate you taking the time to share and are glad to hear that the team was able to get the job done. We hope to see you back again at Al Hendrickson Toyota!

October 13, 2022

I had a great experience with the service center at Al Hendrickson Toyota in Coconut Creek. The representative who took car of my car, Klaus Cobb was very helpful, communicative and made sure I got my car More

by CNOMELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 13, 2022

Never asked about other issues and vehicle was not cleaned before return, poor communication, poor service More

by MCSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Al Hendrickson Toyota responded

I am so sorry to see that your service visit did not go as expected. We would appreciate an opportunity to make things right. At your convenience, please give me a call so that we can go over your concerns. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 13, 2022

Friendly and fast. It is ridiculous that you may us write a review at least 15 words long. Very frustrating with the survey. More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember, this should not be a required field
Oct 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate you taking the time to share and hope to earn your business again at Al Hendrickson Toyota. Safe travels!

October 13, 2022

As always Al Hendrickson did not disappoint. Zeke is the best to work with. Thank you for always making our purchase a great experience! More

by lindalirosi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5-star review and shoutout to Zeke! We can't wait to assist you again at Al Hendrickson Toyota!

October 13, 2022

Always great service, keeping my car in excellent working condition for doing my route everyday. More

by OMARGONZI@yahho.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Al Hendrickson Toyota responded

Thanks for your review! We're glad that the team worked hard to assist you during your last visit to Al Hendrickson Toyota!

October 12, 2022

My truck just went out of warranty and the evaporator went out, which it shouldn’t have. Guys help me contact Toyota Corporate, they’re helping me with the bill More

by coofad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Oct 12, 2022 -

Al Hendrickson Toyota responded

We're glad we've been able to step in and help! Thank you for the positive review and for allowing Al Hendrickson Toyota to assist you - we're at your service whenever you need us next!

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