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Al Hendrickson Toyota

Coconut Creek, FL

4.5
13,629 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 13,629 reviews

April 22, 2023

Great service and great people. Bent over backwards to help me when my Ford was totaled and got me into a new truck that I love. More

by medic0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge in sales
Apr 24, 2023 -

Al Hendrickson Toyota responded

We are so glad to hear that you had a great experience at Al Hendrickson Toyota! It means a lot to us that we were able to help you out when you needed it. Thank you for choosing us and we hope you enjoy your new ride!

April 22, 2023

Chris Leporte is the person I have been using for many years. I have to admit the entire staff is great More

by chattertong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that Chris and the rest of our team at Al Hendrickson Toyota have been providing you with great service for many years! Thank you for your kind words and continued loyalty. We look forward to seeing you again next time!

April 21, 2023

Wonderful surprise that it worked out. Very happy today. Will see how the weekend goes. More

by ediemittler
Recommend Dealer
Yes
Employees Worked With
None of these people. Marcose, Sam
Apr 21, 2023 -

Al Hendrickson Toyota responded

Thanks for leaving Al Hendrickson Toyota a five-star review! We are so glad to hear you are satisfied with your experience.

April 21, 2023

I was totally in shock the total amount due this time of service , $ 1058.90 . I was told that the total quoted was $ 779.47 . I did not know that was the cost of 3 tires and alignment without including 2 f More

by VGIULIANI735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 24, 2023 -

Al Hendrickson Toyota responded

I am very sorry for any miscommunication regarding the final cost of our services. We strive to offer excellent value, and if there were any surprises here, I would be happy to discuss them further with you. Please reach out at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 21, 2023

The service was excellent. The representative greeted me in a friendly manner and provided me with the options available for an oil change. More

by DUNCANGARETH2020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John a.k.a Tuna
Apr 21, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that you had an excellent experience at Al Hendrickson Toyota, and that our representative was friendly and informative during your visit. Thank you for taking the time to share your feedback with us!

April 21, 2023

They had us in and out very quickly. Definitely recommend this dealer for any future purchases. More

by Marcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Al Hendrickson Toyota responded

Marcus, thank you for your business and great feedback! The Al Hendrickson Toyota team hopes you continue to love your new ride. See you next time!

April 20, 2023

The service was courteous and fast. I appreciated the fact that they took me over to the casino for a little while while they worked on my car and then called me to pick me up. More

by STEPHD8911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 21, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you had a positive experience with us at Al Hendrickson Toyota! It's great to know that our team provided courteous and fast service. Thank you for sharing your feedback with us!

April 20, 2023

Hendrickson Toyota is the best car dealer in Fort Lauderdale areas the people there are professional and caring treating everyone as a human being.More power to your Company .God Bless. More

by ymigrino49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Chris Kulazidis, Shedrick Anderson, Juan Diaz
Apr 20, 2023 -

Al Hendrickson Toyota responded

We are so happy to see your kind words about our dealership. It means a lot to us that you felt cared for during your visit to Al Hendrickson Toyota. Thank you for your support!

April 20, 2023

My service rep jarret was very rude I would like to switch back to my old rep Henry More

by gmen200992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

I am very sorry to hear you had a negative interaction with our team. We take negative feedback seriously and use it to improve for our customers, so I would like the chance to discuss what has transpired. Please reach out to me directly when you can so I can make sure future visits are set up with Henry. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 20, 2023

The salesman was didnt have the car cleaned. I had to ask and ask for it to be done. There was confusion on installing my mirror which was suppose to be done without incident. He didnt return my More

by joannabhau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clause
Apr 23, 2023 -

Al Hendrickson Toyota responded

Joanna, I'm sorry to hear about the confusion with the installation of your mirror and the lack of cleanliness of your car. That's not the level of professionalism we aim for here at Al Hendrickson Toyota. We appreciate your feedback and would love the opportunity to make things right. Please give me a call so we can discuss this further. Thank you. Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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