Al Hendrickson Toyota

I will not return to this dealership. This was the worst experience I've encountered in 25 years of purchasing vehicles. The one bright spot was the saleswoman that assisted with my pur This was the worst experience I've encountered in 25 years of purchasing vehicles. The one bright spot was the saleswoman that assisted with my purchase. She was very helpful and available even during her time off to answer calls and assist with the sale. As far as management, the manager that handled my paperwork was unprepared and unorganized. My personal bank cut a check for the vehicle. That eliminated some of the financing department work for the dealership, but it still took a couple days driving back and forth to the dealership to get paperwork finalized. Maybe a lack of training in the management department. Several salesmen and managers in the building multi-tasking, but there appears to be much needed focus on manager development. At the end of the transaction, I get a new car with just a quarter tank of fuel. Not very satisfying. More

Ray and Laurence were so amazing I appreciate their kindness and patience. I also love the great deal I got! kindness and patience. I also love the great deal I got! More

Getting my oil change without an appointments was painless. However a week later my car was out of washer fluid. It was my understanding, that all fluids were checked when Getting an oil change ? painless. However a week later my car was out of washer fluid. It was my understanding, that all fluids were checked when Getting an oil change ? More

First experience and wont be my last working with Jarrett. Friendly and confident and had my in and out on a maintenance check and tire rotation within 1 hour. Thank You Jarrett. Friendly and confident and had my in and out on a maintenance check and tire rotation within 1 hour. Thank You More

I took my car to be serviced on May 29 to service for the body electrical driver belts all spark plug r&r lifetime frt brake ft axle brake fluid and one tire because I have a nail on it. I spend over 3000 th body electrical driver belts all spark plug r&r lifetime frt brake ft axle brake fluid and one tire because I have a nail on it. I spend over 3000 three days later June 1 my car is shaking. The engine light and trac off lights on. I haven’t any lights on my car beside for the maintenance required light when I need oil change. Pending solving More

Service department excellent, Henry super nice, A+, the waiting time was ok and easy to pay waiting time was ok and easy to pay More

They are very professional. And they will go the extra mile. They are a wonderful team And they will go the extra mile. They are a wonderful team More

It was a great experience. They were very attentive to my needs. Sarah was awesome!! They were very attentive to my needs. Sarah was awesome!! More

Customer service was amazing, I love my car. Jeffreye Eugene was a very insightful salesman. Jeffreye Eugene was a very insightful salesman. More

Wonderful staff members, from the minute I approach the door a member of staff approaches me and direct me to the relevant person to assist me. The staff were very pleasant, professional and helpful. Bad door a member of staff approaches me and direct me to the relevant person to assist me. The staff were very pleasant, professional and helpful. Bad or good credit I’ve gotten my vehicle and very happy, indeed I am grateful for the support of the staff members. Thanks again to the Toyota team! More