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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,595 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,595 reviews

May 21, 2022

Jorge was very helpful and expedited my second lease. Even with low inventory on hand, he ensured a positive experience. More

by Joseph.Abitante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
May 23, 2022 -

Al Hendrickson Toyota responded

Hi Joseph - We are happy to hear that Jorge made your leasing process go smoothly. Thank you for commending him and renewing Al Hendrickson Toyota! We appreciate your business.

May 21, 2022

Very easy to make an appointment. Staff is Very courteous also fast service and always a pleasure coming back again! More

by mtaylorphotos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Al Hendrickson Toyota responded

We are always happy to help you out! Thanks for supporting Al Hendrickson Toyota and we'll see you next time!

May 20, 2022

Excellent services. Henry is amazing always is so kind and the attention in the dealer is so good More

by YADIRAMACHADO41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Al Hendrickson Toyota responded

Thank you so much for your fantastic feedback! We love to hear that you can depend on Henry to provide excellent service. Enjoy your weekend! - Al Hendrickson Toyota team

May 20, 2022

The service is very care to give the customer all service needs I very appreciate it More

by ETIENNEJOSEPH33
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Joseph! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 20, 2022 -

ETIENNEJOSEPH33 responded

Thank you

May 20, 2022

The service is quite good, the attention is very good. Only that the waiting room would have to be remodeled because it is very old and there are other Delers with better waiting rooms and better options More

by DAVID SANABRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

David - Thank you for reaching out. We want our guests to feel comfortable while at our dealership so I appreciate your feedback regarding our facilities. I will share this with my team. Hope to see you at your next visit! Norman Frantz - Service Manager - 954-545-6931

May 20, 2022

Friendly staff. Only thing is that service sometimes you are just standing there and they don’t ask you if you need help or something. More

by NATASHAGONZALEZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Hi Natasha - Thank you for reaching out. We expect our guests to receive attentive service so I appreciate you bringing this to my attention. I hope we have the chance to assist you in the future! Norman Frantz - Service Manager - 954-545-6931

May 20, 2022

Not happy my running board is missing a part was it would be fix by pick up time. now am told they can’t help me. after receiving my money More

by MWHITE2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Mohi
May 31, 2022 -

Al Hendrickson Toyota responded

I'm very sorry to hear that your concerns were not addressed. I would like to look into this situation to make sure everything is straightened out. I won't be able to find your contact information from this review, so please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 19, 2022

Excelente 👌 el mejor servicio volvería muy amables, solucionan todos los problemas , tratan de hacer todo más fácil More

by Viviana rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

Viviana, gracias por compartir y por comentar en el servicio que ha recibido aquí en Al Hendrickson Toyota! Apreciamos mucho su negocio fiel. Hasta la próxima!

May 19, 2022

took a really long time for an oil change, which was frustrating, but its part of the warranty so its worth it More

by STEVENJMARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share. I am sorry that you're frustrated with the time it took for your oil change. We strive for timely service, and I regret that we let you down. Please let us know if we can do anything else for you. Norman Frantz - Service Manager - 954-545-6931

May 19, 2022

I was very impressed, Ive never had a more smooth transition when it came to purchasing a car. More

by DELARRIANJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewen Johnson
May 20, 2022 -

Al Hendrickson Toyota responded

There is nothing better than hearing that our team made car-buying smooth and seamless! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. We wish you many happy miles ahead!

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