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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,553 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,554 reviews

May 06, 2022

The financiar process was not good experience. Sales person did a good job, even that I have to wait for the car that I actually want it. I went twice to be able to get it right. More

by MALILACHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 09, 2022 -

Al Hendrickson Toyota responded

I am very sorry that the financing process did not go as well as you were hoping. This is not the customer experience we strive for, and we apologize for missing the mark. If you were open to discussing this further, I would like to understand what went wrong and how we can improve moving forward. Please consider giving me a call when you can. Thank you, Jerry Velazquez - Finance Director - (954) 972-1100

May 06, 2022

Mr Jarot (first name) was never condescending, nor did he take advantage of my predicament (as 99% of males with power due,) I cant remember when I was so respected, given straight answers, not rushed, and More

by S.R.HODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jarot delivered such a successful and professional purchase experience. We will be sure to pass on the kind feedback to him. Drive safely in your new vehicle, and we hope to see you back again at Al Hendrickson Toyota!

May 06, 2022

Muy buen atención a los clientes y mucha variedad y capacidad de sus vendedores a los clientes More

by ELIA_ADRIAN22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Esto es fantástico leer! Gracias por la reseña excelente y por elegir Al Hendrickson Toyota!

May 06, 2022

They were ready for me when I got there, spoke to me to tell me what was going to be done and told me the approximate time it would take to do what needed to be done. The car was completed in the allotted More

by CHGRASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

Super pleasant experience! Josh and jarred very friendly and helpful. The service was quick and in the timeframe promised. Easy payment procedures. Would highly recommend this More

by danielle.arruda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for giving Josh, Jeff, and our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you. Safe travels! - Al Hendrickson Toyota

May 06, 2022

Great service, the car was done 45 mins earlier. I love going to AL Hendricks for my car maintainance. More

by Huddy4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
May 06, 2022 -

Huddy4321 responded

Great service

May 06, 2022 -

Huddy4321 responded

Great service

May 06, 2022 -

Huddy4321 responded

Great service

May 06, 2022 -

Huddy4321 responded

Great service

May 06, 2022 -

Huddy4321 responded

Great service

May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota. Safe travels!

May 06, 2022

I enjoy working with Jarrett and the dealership. My car is always returned in great condition More

by AARONWARD76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 06, 2022

My car had issues with the rotors right after, my wife was scared to drive the car a week after buying it. Had to go back to get it fixed but it still has issues, there was no return policy within 30 days More

by LEX
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeke Howes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Al Hendrickson Toyota responded

Lex, I'm sorry for the vehicle trouble you're experiencing and that it has cost us your confidence. Please consider calling me so I can address your concerns and help with any outstanding issues you're having. I won't be able to determine your contact details from this review. Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 06, 2022

I always have a good experience with the Dealer Toyota in 5201 West sample. They treat you good. I ve been deal with them since 2015. No regret at all More

by GINABRICE15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

May 06, 2022

The service is fast and excellent They explained the reparations and the price The car service to go back home and pick you back is good More

by ruby.salomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wilnord
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the fabulous review, Ruby! We're so glad our work is timely and that you enjoyed our valet service. We appreciate your kind words and your decision to take your business to Al Hendrickson Toyota!

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