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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,257 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,257 reviews

January 22, 2022

Prompt prep,, shuttle service, and work completion. Jennifer Burton was great, very organized and helpful. More

by RL99970
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton: Service Consultant
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Jennifer. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 22, 2022

Excellent service , Chris LePorte knows what he's doing very helpful and honest. Will be back and recommend to family and friends . Ps if you like getting Scammed go to Tires Plus or Tire Kingdom 🦧 More

by DONALDRANSKI1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brecheneve B
Jan 24, 2022 -

Al Hendrickson Toyota responded

Donald, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Chris. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 22, 2022

Very professional especially my salesman Jorge Ruiz. He was right on point. Thanks again for excellent experience. More

by LEE5474
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge,Ruiz
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share, Lee! We are so glad to hear that you found the right vehicle working with Jorge and the Al Hendrickson Toyota team. Congrats on your new ride, and we hope to see you back again down the road!

January 22, 2022

Been talking my car there for service even though I bought it at a dealership on the West coast. Always friendly and thorough More

by sailyoyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your repeat business and hope to continue working with you down the road. Safe travels! - The Al Hendrickson Toyota team

January 22, 2022

Excellent Good service Nice people Happy On time Excellent Good service Nice people Happy On time Good product Price reasonable Good treatment Good stuff More

by MEYRELESDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! Hearing that you had such a friendly and accommodating experience working with us made our day. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

Jan 24, 2022 -

MEYRELESDESIGN responded

THANK YOU

January 22, 2022

I had a good experiencie did not have to wait too long, people very friendly. More

by EJESUSFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that the Al Hendrickson Toyota team delivered such an efficient service experience. Drive safely, and we hope to see you back again down the road!

January 22, 2022

Service was exceptional! Everyone very professional and quick!!I will definitely go back for another service! Very impressed!! More

by HEATHERPASKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the wonderful review, Heather! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

January 21, 2022

Bad costumer service, call service department more than 6 times never answer leaves voicemail never call back, imposible to resolved my issues, I will never buy a car there again. More

by edwingomez.silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

Edwin, I'm sorry for the trouble you've had getting in touch with our team. We do appreciate your business and hope we can have a second chance to keep you with us. I will make a note of this feedback so we can work to improve our communication moving forward, but please also give me a call so I can help get your outstanding issues sorted out. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 21, 2022

I am pleased with the service. However I have to wait too long before I can pick up my car. More

by SYLVIA4LUV
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Jan 26, 2022 -

Al Hendrickson Toyota responded

While we are happy to hear that your service was completed well by our team, we do apologize for any delays. We would be grateful for another chance to deliver an easy, efficient experience for you. Thank you for choosing Al Hendrickson Toyota and please don't hesitate to reach out if there is anything more we can do for you.

January 21, 2022

It is a long wait time and hot too. My car felt lighter after the service. More

by KAYLAJEANJACQUES85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Al Hendrickson Toyota responded

I am sorry to hear that your service took longer than anticipated. We strive for efficiency and we would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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