Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,324 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,324 reviews

January 12, 2022

I was lied to and said my windshield wipers are worn-out. I just bought them… I don’t trust anything from them. More

by JENNYTROCCOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not sure
Jan 28, 2022 -

Al Hendrickson Toyota responded

Jenny - I apologize that you're frustrated, we certainly aim for more customer satisfaction than this, so I'm sorry that we let you down. Please give me a call if you have any questions or if there's anything I can do to help. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 12, 2022

I didn't had an appointment but It was quick to check in and agent was very helpful More

by tusharvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that you were so well taken care of by our team! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We hope to see you again down the road!

January 12, 2022

When my transmission started acting up, I brought my truck into AL Hendrickson. The service manager, Chris L, was awesome. The problem was diagnosed by the end of the next day. Their communication was g More

by Coachgeorge31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amer
Jan 13, 2022 -

Al Hendrickson Toyota responded

It's great to hear that your truck is running great all thanks to Chris and the Al Hendrickson Toyota team! We appreciate the kind review and will pass along your feedback to everyone who helped. Please let us know if there is anything else we can help you with down the road. Take care!

January 12, 2022

Me trataron muy bien nome puedo quejar sienpre que e ido y me atiende henrry es lo mejor gracias More

by PALENCIAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Nos da mucho gusto oír que Henry le ayudó con su vehículo. Apreciamos la reseña y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

January 12, 2022

El personal es de lo mejor , los felicito por el grupo de empleados que tienen More

by MARIACRISTINACELY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle el el futuro!

January 12, 2022

They provide standard service However this time they They provide standard service However this time they rotated my tires and my specialized tire wheel caps that match the colour of my car was missing More

by orrinhooke
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your feedback with us. I am very sorry that your tire-wheel caps are missing. I will speak with my team to ensure we have not misplaced them, but to ensure we get the correct information, please reach out using the information here. I look forward to assisting you soon. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 12, 2022

Great all around service. On time and satisfactory. Everyone was nice and helpful. Great advisor. More

by JROIGBROWN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

We're happy to hear the Al Hendrickson Toyota team continues to deliver such great service for our customers. Thank you for the awesome review!

January 12, 2022

Jarret Elder is the absolute best. Always makes the service process super easy for me More

by MOKWOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

We'll be more than happy to share with Jarret how much you enjoy working with him. It's our pleasure to assist you with all your service needs at Al Hendrickson Toyota, and we hope to see you back again down the road!

January 12, 2022

Despite being late for my appointment, the service team was still able to fit me in for my routine maintenance service. I also love the BOGO deals on oil changes and tire rotations! More

by lannbowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Hendrickson Toyota responded

We are so happy we could help! Thank you for choosing Al Hendrickson Toyota and for sharing your terrific review. We look forward to welcoming you back for your next service visit!

January 12, 2022

It was quick to get the appointment for the oil changed. In fact, I requested it the same day! Good services! More

by WDURAND20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennyfer!! Excelente service!
Jan 13, 2022 -

Al Hendrickson Toyota responded

We are thrilled that we could assist you with efficient, top-notch service! Thank you for trusting Al Hendrickson Toyota with your business, we hope you will continue to choose us for your vehicle's needs.

...
745
...