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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,324 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,324 reviews

December 30, 2021

Éxelente agradecido por la atención al cliente no lo acen esperar demasiado todo muy bien More

by santosga503
Customer Service
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Al Hendrickson Toyota responded

Gracias por compartir! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 30, 2021

Excellent service and great job - I like the order and way you do service - thank you More

by TEACHER.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Jan 02, 2022 -

Al Hendrickson Toyota responded

It's wonderful to hear that we're meeting and exceeding your expectations at Al Hendrickson Toyota! Thank you for taking the time to leave us a positive review, and we hope you'll stop by again next time you require service!

December 30, 2021

The dealership is very good because of the person's I dealt with. Thank you More

by peachesfruit46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Webb
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Jan 02, 2022 -

Al Hendrickson Toyota responded

We're happy to have earned 5 stars from you! The Al Hendrickson Toyota team is grateful for your support and your kind words, and we hope we'll see you again down the road!

December 30, 2021

Communication between service people very good observed on a 2 day visit for 2 cars we have More

by cjosh777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus cobb
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Jan 02, 2022 -

Al Hendrickson Toyota responded

We're always working to make improvements, and it's excellent to hear our efforts are paying off! Thank you for supporting Al Hendrickson Toyota with a positive review, and we'll be here ready to assist next time you need us!

December 30, 2021

Good fast and efficient very well organized service delivery. Chris Laporte , service advisor, has always taken excellent care of my car. More

by Ken Almond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Al Hendrickson Toyota responded

Chris will be delighted to see that his efficient and high-quality service has earned your support, Ken! We're so grateful for your review and your business at Al Hendrickson Toyota, and we hope we'll have the chance to work together again soon!

December 30, 2021

Everyone is helpful and Oskar was extremely understanding and anxious to help me. I have been a customer for many years and have always been pleased. More

by Ii nNAOMIABRAMOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Al Hendrickson Toyota responded

We're so grateful for your loyalty to Oscar and the Al Hendrickson Toyota team. It's wonderful that we continue to exceed your expectations at every visit as well. Thank you for sharing your enthusiasm for our dealership, and we hope to see you again soon!

December 30, 2021

Great service ! Very knowledgeable salesmen . I would totally recommend to anyone looking to get a car plus they have awesome deals 🙌🏾 More

by Mila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you so much, Mila! All of us at Al Hendrickson Toyota truly appreciate your business and recommendation. We hope that your new vehicle is treating you well.

December 30, 2021

Employees were respectful, courteous and knowledgeable. Special thanks to Suzette, Valery, Gisele and Dino for their help. More

by CARLENE_RYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzette, Valery, Dino, Giselle
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Jan 02, 2022 -

Al Hendrickson Toyota responded

Suzette, Valery, Gisele, and Dino will all be so pleased to see your kind words about their professional and informative care. It's our pleasure to go above and beyond for our guests at Al Hendrickson Toyota, and we look forward to our next chance to do so for you!

December 30, 2021

The person that attended to me was rude and he tried to over charge me. More

by AVISMORGAN11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2022 -

Al Hendrickson Toyota responded

This is never the experience we want for our guests, and I'm sorry to hear that you didn't have a better visit with us. We understand the value of attentive, responsive, and professional care, and I regret that your time with us didn't better reflect that. I will address this matter with the staff to ensure we are always going above and beyond to send our guests home happy. I also hope for another chance to impress you down the road. Please feel free to give me a call if there is anything else I can do to help. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 29, 2021

Long wait, had to call to see if car was ready, I called 7 times, receptionist kept connecting me to the wrong department. Been coming to al Hendrickson for over 10 never this disappointed More

by Joannez360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2022 -

Al Hendrickson Toyota responded

It's hard to see that we let you down during your recent experience with us. We understand the value of timely and professional service, and I want to apologize for the extended wait and for the trouble you had connecting with our team. I will certainly look into what could have caused these issues so we may avoid a situation like this moving forward. I hope we get another chance to impress you down the road, and if there is anything else you would like to discuss, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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