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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,217 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,217 reviews

December 10, 2021

Chris Laporte is the best in providing efficient customer service. Associates are engaging with customers More

by JASSIE_MAXM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Al Hendrickson Toyota responded

It's wonderful to hear that Chris provided efficient and engaging service during your recent visit. The Al Hendrickson Toyota team is truly grateful for your business, and we hope we'll see you again soon!

December 10, 2021

You did a job and I appreciate all you did. I would recommend my friends to you. More

by emd244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Al Hendrickson Toyota responded

Thank you for taking a moment to share how satisfied you are with the work performed by the Al Hendrickson Toyota team! We're grateful that you plan to recommend us, and we look forward to working with anyone you send our way!

December 10, 2021

Arrived Thursday morning at 7am without an appointment. Jarrett Elder took care of me right away. He was pleasant and very professional. It was a good dealership visit. My new Tacoma was serviced and I was More

by Randy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Al Hendrickson Toyota responded

Randy, we'll gladly do all we can to accommodate you whenever we have the opportunity. It means a great deal that you put your trust in Jarrett and the Al Hendrickson Toyota team to take great care of your Toyota Tacoma, and we hope you'll continue to rely on us for all your future service needs!

December 10, 2021

SERVICE PERSON WAS SUPER THANK YOU. FOR YOUR SERVICE. AL HENDRICKSON SHOULD BE GLAD TO HAVE THIS PERSON.. More

by EDWARD83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVAN kENDRA
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Dec 11, 2021 -

Al Hendrickson Toyota responded

We're very proud to have the team of professionals that we do, and it's lovely to hear you enjoyed working with them, Edward! We're happy to be your chosen service provider at Al Hendrickson Toyota, and we look forward to our next opportunity to take great care of you and your vehicle!

December 10, 2021

I think They make me do things that my car doesn't need to do and make me spend more money . And some of the things i don't have proof was made to the car. More

by COICOUESTATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Your feedback is concerning and I want to assure you that our team would never knowingly mislead a guest regarding repairs or services. If there was a misunderstanding or miscommunication on our end, I sincerely apologize. I would be grateful to touch base and answer any questions you may have regarding your recent visits. Please consider giving me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 10, 2021

Great service, professionalism and kindness . For them the customer is the #1 priority . Thanks so much More

by Yanez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such an outstanding experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 10, 2021

The work done was fine and included with my new car purchase. I had to wait for well over 6 hours for an oil change and tire rotation when I was told 2- 3 because my Service advisor neglected to call m More

by NSTROKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't see his name, haitian gentleman
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Jan 05, 2022 -

Al Hendrickson Toyota responded

We appreciate your feedback. We use these reviews to improve our service for future guests though it is always disappointing to see that we have missed the mark in regards to our service. I would like to step in and see if there is anything I can do to improve your experiences moving forward and hope that you'll consider giving me a call at your earliest convenience to discuss the matter in greater detail. Thank you for your feedback, Gary Cann - Vice President Parts and Service - (954) 972-1100

Mar 02, 2022 -

NSTROKIN responded

So I came back today figuring I would give service another chance. I didn't have an appointment and showed up about 3:40. The Porter was nice enough to let me know to go to the service desk.The people at the service desk looked up every now and then, saw someone standing there, and went on about their business.After being looked at, but ignored, by everyone behind the desk except for the one guy who was actually with a client,I gave up.There are other dealerships, maybe they need the business.

December 10, 2021

Great experience with this Dealership and it is our second car in two months! We will recommend to friends and family! More

by dbyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod (Vinny) Rahate
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Dec 11, 2021 -

Al Hendrickson Toyota responded

We can't tell you what it means that you returned to purchase another vehicle from Al Hendrickson Toyota so soon! It's always a pleasure to work with you, and we hope your new car brings you many miles of happiness!

December 10, 2021

I’m very satisfied with the service since for me the good maintenance of the car is very important Thanks you!! More

by jolubri65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Al Hendrickson Toyota responded

Making sure your vehicle is in top condition is always a priority of ours as well. Thank you for allowing our team to maintain your vehicle, and we look forward to the next time you stop by Al Hendrickson Toyota!

December 10, 2021

Very polite.. he gave me good advice about my car ..i came in earlier that my time and he too care of me..ty More

by CCSNUGGLES2003
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2021 -

Al Hendrickson Toyota responded

It's great to hear that you appreciate our team's advice on how to keep your car in the best shape possible. It was our pleasure to assist you with your service needs at Al Hendrickson Toyota, and we'll be here ready to help whenever you need us next!

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