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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,197 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,197 reviews

December 02, 2021

Had Good customer service, was told wrong time to return and had to wait a while for my vehicle. More

by AYLEAHWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for bringing this to our attention, Ayleah. I apologize for the incorrect quote and will speak with my team about the importance of providing our guests with the most accurate information possible. It is lovely to hear that you received good customer service from our team during your visits, though, and we hope you'll continue to rely on Al Hendrickson Toyota for all your automotive needs! -Gary Cann - Vice President Parts and Service - (954) 972-1100

December 02, 2021

Nicholas and Jennifer really made my experience they are Nicholas and Jennifer really made my experience they are very easy I always go back and see them More

by NNICKJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas and Jennifer
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your kind review of Nicholas, Jennifer, and the team! We appreciate your business and we look forward to your next visit to Al Hendrickson Toyota.

December 02, 2021

Very professional, answered all my questions, very satisfied. I will definitely recommend them, ken and Riccardo helped getting everything ready for me. More

by Lina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Riccardo
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thanks for giving Ken and Riccardo a shoutout, Lina! We're thrilled they could provide a five-star experience for you while you were in the market for a new ride. Enjoy! - The Al Hendrickson Toyota Team

December 02, 2021

Customer service is excellent! Helpful and patient staff. Clean facility. My first time and I am impressed. More

by THE4CLUMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Al Hendrickson Toyota responded

Excellent customer service is our foremost priority, so thanks for giving it a shout-out! Take care, from the whole Al Hendrickson Toyota team - we hope to see you again!

December 02, 2021

I feel good to do my services with you that's why I continue to do it and I will. More

by SANDERSRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thanks for the wonderful feedback! Your confidence in the Al Hendrickson Toyota team to get the job done means a lot. Have a great day!

December 02, 2021

Excelente atención , great service, niece people, clean place, waiting time reasonable, and I like this place. More

by GBUITRAGO0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Al Hendrickson Toyota responded

This review warmed our heart! Thanks for reflecting on your experience with Al Hendrickson Toyota - we're so glad to have you as a client! See you next time!

December 02, 2021

excellent costumer services. price quoted : price keep it. super good deal workout for me. thanks More

by luis martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariel
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Luis! It's wonderful that you were able to have a great purchase experience with the Al Hendrickson Toyota team. Enjoy!

December 02, 2021

I like to go to there for car services because they get the job done and the person that always help me is Klaus. He’s very professional, he knows what he’s doing and give me discount when there is a coup More

by Neilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Dec 03, 2021 -

Al Hendrickson Toyota responded

We love hearing that you can rely on Klaus for exceptional customer service and high-quality automotive care, Neilla! All of us at Al Hendrickson Toyota feel fortunate to have such loyal customers like you, and we look forward to our next chance to work together!

December 02, 2021

Extremely overpriced plus waiting hours are more than four hours. Short staffed among other things. More

by paulinetackore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We pride ourselves on delivering a better service experience than this, and it's disappointing that we let you down. I apologize for that extended wait time during your visit, and I would also be more than willing to speak with you directly about the cost of your recent service and ensure that we clear up any confusion. Again, I'm sorry for the negative experience, and I hope to make things right. Please give me a call at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service

December 02, 2021

Best car dealer. I have ever been best car I ever driven. Tell my friends More

by ANAGUZMAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Al Hendrickson Toyota responded

Feedback like yours makes us so happy! Thanks for giving Al Hendrickson Toyota your kudos after we could assist you so successfully. Enjoy!

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