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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,201 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,201 reviews

December 01, 2021

Great service and friendly staff at this location. Very happy with my service yesterday. Chris was helpful More

by TATIANA662003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Al Hendrickson Toyota responded

Tatiana, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 01, 2021

Excelente service, Francisco, Andres and Angelo , they make everything possible, and thanks to them we have a new car. More

by Vedado123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco sanchez and Angelo V
Dec 01, 2021 -

Vedado123 responded

Perfect service and professional

Dec 02, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in Francisco, Andres, and Angelo to get the job done. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Al Hendrickson Toyota!

November 30, 2021

I have to say I received excellent service. I had to return to the dealership when I noticed my tire pressures were not being reported after a tire rotation. The manager got the very mechanic worked on More

by happycampr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Jose Mercado
Nov 30, 2021 -

Al Hendrickson Toyota responded

We're so happy to hear that the Al Hendrickson Toyota team delivered great service. We're pleased that we went above and beyond to answer your questions. Thanks for these kind words.

November 30, 2021

Poor guys, they were understaffed and you noticed. No called me, I waited for no reason. My keys had been sitting there for awhile. Even then service rep was suprised when he noticed no one let me know I More

by skw.wood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

We appreciate your patience as we work to fully staff our teams, but we understand that the long wait time is frustrating. Thank you for your feedback, as it helps us improve our services moving forward. If there is anything else you would like to share with us, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 30, 2021

The attention they gave me is excellent from the moment I arrived until I left More

by jifjan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fernando Rodriguez
Nov 30, 2021 -

Al Hendrickson Toyota responded

Customer service is our number one priority so we're thrilled this stood out to you during your visit. Thanks for choosing Al Hendrickson Toyota and we wish you many safe and happy miles!

November 30, 2021

A front and rear tire on our 2018 Camry needed replacement after we struck a curb on Nov.24, 2021 and needed two new tires. We called Klaus Cobb at Al Hendrickson Service Dept. and Klaus quickly s More

by fordmerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 01, 2021 -

Al Hendrickson Toyota responded

Thanks for trusting our team to help you out! We're pleased that Klaus was especially wonderful to work with and that he kept you in the loop throughout your entire time with us. It makes us happy that Klaus was professional, informative, and respectful. Thank you for the great review. --The Al Hendrickson Toyota Team

November 30, 2021

Jarrett is a great empl. Always does his best for the customers always professional and nice More

by JOECELECTRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Al Hendrickson Toyota responded

We're really happy to hear these kind words about Jarrett! We love having your business here at Al Hendrickson Toyota.

November 30, 2021

Good service they are listening the to customer very wise and courtesy to everyone and polite More

by JUSLAINE
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 01, 2021 -

Al Hendrickson Toyota responded

This feedback means a lot to us! Thank you for choosing Al Hendrickson Toyota and for stopping by to share a terrific review. We look forward to your next visit!

November 30, 2021

Toyota is always the car's I bought,and I get my car's also service there . I'll recommend your service. More

by vblack2946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Dec 01, 2021 -

Al Hendrickson Toyota responded

Thank you for continuing to choose Al Hendrickson Toyota! We are thrilled that you are always well taken care of by our team and we look forward to working with you again next time. Until then, we wish you safe and happy driving!

November 30, 2021

Had an appointment and g he af to wait. Others without appointments were taken first. More

by nepatfan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

I apologize for your visit taking longer than we anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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