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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,573 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,575 reviews

January 01, 2022

Great work and communication from the service advisor. It was an easy and fast way to get my vehicle serviced. More

by J3tiffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

January 01, 2022

Easy and quick whay to purchase a new Toyota. All team members were profesional and curtious. More

by mdmerkle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Marshall
Jan 03, 2022 -

Al Hendrickson Toyota responded

Our team is committed to sending our guests home in vehicles that are right for them. Thank you for the kudos and we wish you many safe and happy miles! - Al Hendrickson Toyota

January 01, 2022

They are very professional they know what they’re doing that’s all I could say in the Pleasant More

by TIPOULE711
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thanks for the kudos! We appreciate your confidence in the Al Hendrickson Toyota service team. Have a great day!

January 01, 2022

Fast service very professional service writer have been using the service department for many years More

by STEVE.CLEANER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Burton, Shedrick Anderson
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Steve! We appreciate your support and are happy to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Safe travels, and we are looking forward to seeing you back!

January 01, 2022

Staff was friendly and helpful. Great experience. Thank you for your service! I love my car! More

by Zaida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sanchez
Jan 03, 2022 -

Al Hendrickson Toyota responded

Congratulations on your newly purchased car! We're happy to hear your experience with the Al Hendrickson Toyota team was enjoyable. Have a great day!

December 31, 2021

Quick service despite no appointment. Needed a battery replacement. Service agent was knowledgeable and attentive More

by jam2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 03, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your battery replacement. Thanks so much for choosing Al Hendrickson Toyota!

December 31, 2021

Was a good experience and for as busy as they are it didn't take a long time to complete our transaction. Everyone was very helpful. More

by SABORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinod (Vinny) Rahate
Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! It is great to hear that you had a seamless and efficient experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to earn your business again down the road!

December 31, 2021

Muy agradecido, muy buena atención, muy receptivos, me facilitaron mi gestión de compra y lo más importante me asesoraron hasta estar seguro de lo que estaba buscando. More

by Efrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla
Jan 03, 2022 -

Al Hendrickson Toyota responded

Efrain, gracias por compartir su experiencia! Queremos lo mejor para nuestros clientes y nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y le deseamos muchas millas felices en su vehículo nuevo!

December 31, 2021

I had to wait a long time to get my service because my consultant was on the phone for 20 min. So another consultant had to help him out which was nice. I went in for 2 things, to fix my hood and an oil c More

by Nubian Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 06, 2022 -

Al Hendrickson Toyota responded

Allow me to apologize for the additional trip needed to complete your service requests. We aim to provide thorough care at every visit, and it's disappointing that we missed the mark this time. I will share this feedback with my service team to encourage them to take all the time needed to make sure our guests' needs are met at future visits. If there is anything I can do to assist in the meantime, please feel free to give me a call. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 31, 2021

This is my second car I bought and I have nothing but great things to say about this dealership. The sales reps are great especially Juan! Thank you! Thank you! More

by ddd02d95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna, Juan Diaz
Dec 31, 2021 -

ddd02d95 responded

Juan thank you again for going there and beyond like the first time. Don’t stop doing and being who you are. Job well done!

Jan 03, 2022 -

Al Hendrickson Toyota responded

We're touched by your kind review. Our mission is to deliver exceptional customer service and it sounds like Juan is hitting the mark. Thank you so much for choosing Al Hendrickson Toyota and we wish you many safe and happy miles!

Jan 03, 2022 -

ddd02d95 responded

You guys keep up the great work!

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