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Al Hendrickson Toyota

Coconut Creek, FL

4.5
13,791 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 13,792 reviews

April 05, 2022

Mr. Jarrett Elder provided me with superb customer service. He carefully paid attention to my request and provided optimum customer care. More

by TOGUCHIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Al Hendrickson Toyota responded

We are thrilled that Jarrett and the team could deliver a five-star experience for you! Thank you for choosing Al Hendrickson Toyota and for sharing your support. We look forward to seeing you next time!

April 05, 2022

The guy was nice to me and checked everything. But they didn’t clean for me . That’s ik More

by BARBARAM.MARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Al Hendrickson Toyota responded

Barbara, thank you for the great review! We are so glad to hear that you had a successful service experience working with our team. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 04, 2022

Carmelo is the best! Thank you for providing great customer service! Will definitely come back for his service More

by NATESHABENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo
Apr 04, 2022 -

Al Hendrickson Toyota responded

Thanks for this great review of Al Hendrickson Toyota! We are pleased that Carmelo was wonderful to work with. See you again soon!

April 04, 2022

Stepped into the building and was instantly greeted. Dexter and Zeek are a pleasure to partner with on buying and financing a new vehicle. Thank you! More

by jayne.smithdubay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Apr 04, 2022 -

Al Hendrickson Toyota responded

Jayne, we're delighted to hear that Dexter and Zeek made your purchase experience so positive! It was our pleasure to assist you with your search at Al Hendrickson Toyota, and we wish you many enjoyable miles on the road ahead in your new car!

April 04, 2022

Good services but needs faster maintenance work I like going to the dealership when I need my car work on More

by kedneralexis23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Al Hendrickson Toyota responded

Thank you for this review. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. I assure you that we will use this feedback to increase our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

April 04, 2022

My service here was pretty straightforward. I worked with Oscar, who has great customer service. This is always a plus. And my car was ready when he said it would be. More

by SHELLYANN.SAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your service needs! We are delighted that you had such a positive experience with Oscar and we hope to work with you again down the road. Drive safely!

April 04, 2022

Horrible service. But he worst part is that I already stated my comments about is horrible service and still send me request about my opinion. Even worse, the only way More

by italarosales30
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Al Hendrickson Toyota responded

We want our customers to feel confident in the work we perform on their vehicles and I'm so sorry if we fell short of our usual standards. I'd like the opportunity to learn more about what happened here and collect some information so we can work towards providing the best customer experience possible. Would you please give me a call when you have a moment? Norman Frantz - Service Manager - 954-545-6931

April 04, 2022

I recommend this dealership because all people who helped me are super professional and attentive to customers and great team. More

by Valeriabrazil59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Apr 04, 2022 -

Al Hendrickson Toyota responded

We are always happy to help you out! Thank you so much for your continued support and we'll see you next time!

April 04, 2022

I had my oil change and it was fast,they are really nice to customers. More

by hernandez972004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your services! Thank you for taking your business to Al Hendrickson Toyota and for stopping by to leave a review. Drive safely!

April 04, 2022

Great service provided by Klaus Cobb and the entire service staff. Always done right the first time. More

by Rwscls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 05, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. We appreciate your support and hope to see you back!

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