Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,435 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,435 reviews

November 25, 2021

Provide good service and appreciate it.And always tend to your needs and thx u More

by WAYNECONNICK16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Hi Wayne - We are so glad that you can depend on our Al Hendrickson Toyota team for excellent service, every time. Thank you for posting a positive review!

November 25, 2021

My family has purchased or leased cars and had them serviced at Hendrickson since 1991. I would not go anywhere else. More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support over the years and are happy to hear that you and your family are so confident in the Al Hendrickson Toyota team. Safe travels, and we hope to continue to earn your business!

November 24, 2021

I am dealing with this dealership since 2008. Everyone treat nice and respect. Service dept, with service of my car had bad experience few times, now on after service i always double check their work. More

by Desmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Al Hendrickson Toyota responded

Desmond, we appreciate your confidence in our work! Thank you for trusting our team to take care of your vehicle. We're glad that our team was respectful and kind. --The Al Hendrickson Toyota Team

November 24, 2021

They don’t honor their words. I have a 2020 tundra with an extended platinum warranty I paid for at purchase and I have a defective manifold and they refuse to honor it so I’m goin to the next level to cor More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

Ryan, I apologize for the issues you have run into with your vehicle as well as any confusion surrounding your warranty. I would like to step in and discuss this matter with you directly. Since I am unable to find a good phone number from this review, would you please consider giving me a call? I would like to see what I can do to help. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 24, 2021

Blind, courteous, and reliable. They understood my issues as I am a recent resident of Florida and were v er y cooperative. More

by johnwheeler241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

John, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 24, 2021

It was my first service for my vehicle! Jennifer was It was my first service for my vehicle! Jennifer was professional! Good snacks! Clean restrooms More

by GeorgianaBROGNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Thank you so much for this awesome review! We are thrilled to hear you enjoyed our facilities and had a great experience with Jessica here at Al Hendrickson Toyota. Safe travels until we see you next time!

November 24, 2021

The service is very courteous and helpful at the dealership I am very grateful for you guys doing good service thank you More

by CRUZ91516
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

We're grateful that you've shared your experience with Al Hendrickson Toyota! We're always happy to lend a hand with your service needs, and we'll gladly be here whenever you need us next!

November 24, 2021

Love Jarrett. Customer service and communication is top notch. Respectful of my time. Good experience More

by queensgirl57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Providing our guests with excellent customer service and clear communication is always the goal, and it's fantastic to hear that Jarrett is hitting the mark. Your positive feedback means so much to the Al Hendrickson Toyota team, and we look forward to working with you again next time you stop by!

November 24, 2021

Good and kind service, the wait was long…I thought they forgot I was there…nothing to write! More

by lee.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember his name
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

Lee, thank you for sharing about your recent visit. Though we're happy to hear that you're satisfied with your service quality, it's concerning that you were worried we'd forgotten about you. Attentive and efficient care is always the goal, and I'm sorry to hear we didn't make more of an effort to show that during your visit. We will discuss this review internally to make sure we're doing all we can to provide the very best customer service in the future. Your feedback is so appreciated, and if there's anything more you wish to share, please reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 24, 2021

They were very friendly and clear, and they did everything at short time. They shown me how I have to use the new key in the car and bring all their special thing. More

by EDLITAMASERETAPMUC@hotmail.com
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Sánchez
Report | Print
Nov 27, 2021 -

Al Hendrickson Toyota responded

We're so pleased that our team's informative and efficient care made your visit so positive. Thank you for allowing Al Hendrickson Toyota to assist you with your automotive needs, and whenever you need a hand next, we'll be here!

1
...
810
811
812
...
1244