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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,221 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,221 reviews

November 02, 2021

Servce department customer service is excellent they are friendly and very helpful especially Consultant Carmine Armano! Thank you More

by Frank Giannone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
Nov 02, 2021 -

Al Hendrickson Toyota responded

Thank you, Frank, for the five stars! It always makes our day to see a review that validates our team. We will be sure to give a special thanks to Carmine! See you next time at Al Hendrickson Toyota.

November 02, 2021

Two weeks after I had my Camry serviced at Al Hendrickson Toyota, I got a Low Engine Oil light on my dash. I went back to Al and was told my oil drain plug was not replaced properly after the oil change! I w More

by Lilden1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riccardo and Ken in Sales were excellent!, Gary Cann
Dec 20, 2021 -

Al Hendrickson Toyota responded

This feedback is concerning to read, as this certainly doesn't sound like the high level of service and care we expect from our team. I assure you that I will look into your situation so I can better understand what happened here. In the meantime, if there is anything we can do to clear things up or make things right for you, please don't hesitate to reach out directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 02, 2021

Honest, a $1900 repair became $150 due to simpler fix. Jennifer very knowledgeable. She also helped at checkout time. More

by GNIELSENMPLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
Nov 02, 2021 -

Al Hendrickson Toyota responded

We love to see that Jennifer could help us earn your five stars and save you some money! Thank you so much for sharing your review with us at Al Hendrickson Toyota. We look forward to seeing you down the road!

November 02, 2021

All is okay with the service the guys understand when you bring the car to More

by echarles12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting us with your vehicle! We are grateful to have you as an Al Hendrickson Toyota customer and appreciate your five stars.

November 02, 2021

I'm always please when I get there and when I leave keep me happy. More

by VINETTE01ROSEMAIRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Cobb
Nov 02, 2021 -

Al Hendrickson Toyota responded

We love happy customers! Thank you so much for being part of the Al Hendrickson Toyota family.

November 02, 2021

Anthony was very nice, helpful. He was able to help me get my service done. More

by JACKY0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 02, 2021 -

Al Hendrickson Toyota responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Anthony know he was a big help during your service visit. Thank you and have a great day! - The Al Hendrickson Toyota Team

November 02, 2021

Everyone was great. Especially Gino. Very caring people. Gino looks out for what's best for your needs. More

by STEPWILLIAM763
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino
Nov 02, 2021 -

Al Hendrickson Toyota responded

Thanks for the review and for shouting out Gino! We're happy that our team was caring and accommodating. See you next time here at Al Hendrickson Toyota!

November 02, 2021

Dealing with Al Hendrickson over 20 years. I'm always treated as a VIP. Never thought I'd get a car this year but Hendrickson came through with exactly what I wanted. No settling. See you again soon. Tha More

by Superman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise R, Erik C
Nov 03, 2021 -

Al Hendrickson Toyota responded

It is wonderful that we had what you were looking for! Your continued confidence in Al Hendrickson Toyota makes our day, and we're so pleased to hear we could send you home in a vehicle that is right for you. Enjoy!

November 02, 2021

Great experience with service department. Service Advisor was thorough, quick and very polite. Did not have problem with anybody or anything! More

by GWENMOSS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Louis Charles
Nov 03, 2021 -

Al Hendrickson Toyota responded

We are more than pleased to hear that the Al Hendrickson Toyota team delivered professional service which made your experience a success from start to finish. Have a great day!

November 01, 2021

always a pleasure to work w Jarrett. I'd highly recommend him to anyone else More

by SDEVOCHT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Al Hendrickson Toyota responded

Thank you for recommending Jarrett! We are delighted to hear that he delivers the five-star service our customers deserve. Have a great week! - Al Hendrickson Toyota team

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