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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,218 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,218 reviews

November 01, 2021

Buena experiencia FRANCISCO EXCELENTE ME DA CONFIANZA Y ME AYUDA GRACIA A ÉL. CSMBIAMIS EL SUTO More

by CARMENCMENDIETA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco *****
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Nov 02, 2021 -

Al Hendrickson Toyota responded

Carmen, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Francisco y el equipo Al Hendrickson Toyota. Apreciamos su apoyo y esperamos volver a verle en el futuro!

November 01, 2021

I like the Dealership that's why I go there but the last trip seemed liked they were backed up and delayed. More

by sandybal4
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Al Hendrickson Toyota responded

Thank you for your confidence in the Al Hendrickson Toyota team to get the job done. We apologize for the extended wait time during your visit, and truly appreciate your patience during that time. We hope to get the chance to make it up to you next time. Have a great day!

November 01, 2021

The service took 3 hrs when they promised 2hr. Then, I was charged for tire rotation and was not done. My husband called today to enquiry about it. NO ANSWER! More

by Eva
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmelo Armano
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Nov 02, 2021 -

Eva responded

W

Dec 20, 2021 -

Al Hendrickson Toyota responded

Eva, I'm sorry your service took longer than estimated and that you have doubts about the completion of some of our work. I also apologize we haven't gotten back to your husband yet. Would you mind giving me a call so I can address your concerns directly and see what I can do to help? I am unable to determine your contact information without a last name. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 01, 2021

Great deal easy process and great people and having a car available is not easy for sure!!!! More

by modev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
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Nov 01, 2021 -

Al Hendrickson Toyota responded

We are so happy we could make it work! Thanks for the five-star review of Al Hendrickson Toyota. Our team is always happy to ensure our customers are taken care of. Enjoy your new car!

October 31, 2021

I bought 3 cars from them last 2 1/2 years. The have the best prices in Florida than any other dealerships!!! Keep up the good work!!! A++++ Neil Turner More

by neiladam16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2021 -

Al Hendrickson Toyota responded

We are always happy to help you out! Thank you so much for your continued support of Al Hendrickson Toyota and we'll see you next time!

October 31, 2021

El mejor cervicio al cliente muy efectivo siempre tienen las solucion del problema Siempre lo recomiendo More

by TONYSALON02
Customer Service
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Queremos lo mejor para nuestros clientes y apreciamos la confianza en nuestro equipo. Que tenga un buen día y esperamos volver a verle en Al Hendrickson Toyota!

October 31, 2021

I found out they put the wrong tires on my car. I would never recommend this dealership More

by GABRIELLAROMEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Gabriella, allow me to extend my sincerest apology for this error. Our team aims to provide detailed care at every visit, and it's disappointing that we missed the mark. I would be grateful for the chance to learn more about what transpired so that I may have the ability to directly address this feedback. I will make an effort to reach you, or you are always welcome to contact me if you wish. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 31, 2021

Fast and professional service, thank you Anthony. I will continue to use this dealership for my Toyota. More

by FRANCISAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 31, 2021 -

Al Hendrickson Toyota responded

Francis, we look forward to working with you more at Al Hendrickson Toyota! From Anthony and the team here, we appreciate your great review and we wish you safe travels until we see you next!

October 30, 2021

Always quick, friendly service. Klaus does a great job. Knowledgeable, mindful of time. Great job More

by MOM4LIFE317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Nov 01, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Klaus. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

October 30, 2021

The best customer service ever! They always explain everything to me about my car . Thanks very much much Klauss More

by IRA.PONYTAIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klauss
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Nov 01, 2021 -

Al Hendrickson Toyota responded

Your review is sincerely appreciated! Thanks for the kind words. --Al Hendrickson Toyota's team

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