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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,425 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,425 reviews

November 20, 2021

Jennifer Burton has excellent customer service skills. She is very knowledgeable, answered all of my questions and addressed my concerns. More

by Lemuria.1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Nov 20, 2021 -

Al Hendrickson Toyota responded

Thanks for the review of Al Hendrickson Toyota! We're glad to hear that Jennifer was so helpful during your visit and we look forward to taking care of you next time!

November 20, 2021

Anthony Colon provided exceptional service. He made the process simple and made sure my situation was resolved. More

by lesliemusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Leslie! We are so happy to hear that Anthony delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 20, 2021

Service personnel were great fast and courteous. Always a pleasant experience when I go to have my car serviced. More

by Organist7014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing feedback! We appreciate your business and are happy to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 20, 2021

I’m very happy that I chose Hendrickson Toyota to buy my car. I was very well assisted from the seller, broker, manager. They were the best, and I’m very happy with the car. I recommend you all 100%. Thank More

by Maria Oliveira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

We're delighted to learn that you had a most pleasant visit, courtesy of our sales team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Enjoy your new ride, Maria! - Al Hendrickson Toyota

November 20, 2021

My experience at Al Hendrickson was wonderful. I was a little hesitant going in because I went to a previous dealership and the experience was horrible. More

by icharles1208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for the five stars! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 20, 2021

The service was very nice. I felt comfortable. If you can tell the people use headphones will be great! More

by JESSICAGUZMANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Jessica, thanks for leaving Al Hendrickson Toyota this great review! We're pleased that our team was helpful and kind.

November 20, 2021

My Experience was quick, and easy. Everyone involved was professional and knowledgeable. Will be a returning customer. More

by KINGC90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck , Dexter Marshall
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and hope to see you back at Al Hendrickson Toyota. Safe travels!

November 19, 2021

Es el mejor sitio para comprar carro la atención es excelente tanto los vendedores y en el departamento de servicio sus empleados son muy atentos recomendare este consecionario por su buen servicio More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
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Nov 19, 2021 -

Al Hendrickson Toyota responded

William, gracias por la reseña y por las palabras excelentes sobre nuestros equipos de ventas y servicio! Es nuestro placer ayudarle encontrar y mantener el carro perfecto - y esperamos verle en Al Hendrickson Toyota por la próxima! Un afectuoso saludo!

November 19, 2021

Always a pleasure dealing with Al Hendrickson Toyota. They have exceeded my expectations. Thank you More

by JODIGIRL13JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Al Hendrickson Toyota responded

Jodi, your positive feedback means the world to us at Al Hendrickson Toyota! The pleasure is truly all ours, and we look forward to working with you again next time you stop by!

November 19, 2021

Well the service area personnel don’t know how to talk to people, train them More

by NICHOLASBRANDTMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Nicholas - I appreciate you bringing your experience to my attention. Every department of our dealership strives to deliver courteous customer care, and I apologize that our service team missed the mark here. It would be helpful to have more details about your visit so that I can address these concerns adequately. I encourage you to contact me at the following number so I can offer my support and work towards a better customer experience with my team. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

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