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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,217 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,217 reviews

October 30, 2021

Amazing service, Luis Mendoza, Helano Oliveira and Winston Webb their professionalism and attention exceeded my expectations and made my purchase process smooth and pleasant. More

by Greta Ferrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helano Oliveira & Winston Webb
Nov 01, 2021 -

Al Hendrickson Toyota responded

Hi Greta! Thanks for taking the time to review Al Hendrickson Toyota! We're pleased that Luis, Helando and Winston delivered a great experience and remained professional.

October 30, 2021

They were great. On time with my appointment and had my car ready earlier than they told me More

by MINDELA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Nov 01, 2021 -

Al Hendrickson Toyota responded

We appreciate the wonderful review of Al Hendrickson Toyota! It makes us happy that our team delivered a great experience.

October 29, 2021

no good the manager is no good i take back the car and he lie More

by FRANCIELLEPERPETUO4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

We expect more than a 1 star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please call me when you have a chance so that I may help? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 29, 2021

Henry Delgado gives great service. He is an excellent worker and very dedicated satisfying all his customers needs. AWESOME JOB! More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Al Hendrickson Toyota responded

Hi Carlos - It makes our day to hear that Henry and the team took such great care of you! Thank you for choosing Al Hendrickson Toyota and for taking the time to leave us a review. We hope to welcome you back for your future services!

October 29, 2021

Chris was very helpful throughout as my car had a few issues. Informed me of new items that need to be monitored that were not under my warranty. Bob the shuttle driver was also very nice and conversatio More

by J.KENT67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Al Hendrickson Toyota responded

It's great to hear that you enjoyed working with Chris, Bob, and our Al Hendrickson Toyota team during your recent service experience. Thank you for supporting us with a positive review! We hope to see you down the road.

October 28, 2021

Every thing was wonderful great staff i was very happy with all of them can't wait to be back More

by winniellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Oct 28, 2021 -

Al Hendrickson Toyota responded

It makes us so happy that the Al Hendrickson Toyota team was wonderful to work with. See you next time.

October 28, 2021

Great dealership. Every one extremely helpful especially my service advisor Jennifer Hutton, she is great More

by ipaboca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hutton
Oct 28, 2021 -

Al Hendrickson Toyota responded

Thank you for taking a moment to share how much you appreciate the care Jennifer and the Al Hendrickson Toyota team are providing! We're fortunate to have such supportive guests like you, and we look forward to assisting you with all your future service needs!

October 28, 2021

Horrible service needed car checked for maintenance warning received oil change instead and warning not fixed service guy told me they didn’t know anything about Nissan cars More

by RES112280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey
Dec 20, 2021 -

Al Hendrickson Toyota responded

This is a concerning review to receive. No matter the make or model, if you bring your vehicle to us for service, our goal is always to do our absolute best to narrow down the issue for you and present you with a solution. I regret that we were unable to accomplish this for you. It would be my pleasure to offer you my direct assistance. Please reach out to me directly when time permits so we can find a solution together. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 28, 2021

The service provided by the team specifically Klaus was exceptionally and timely. I needed to get a auto part and it was in a day. Great service More

by CECILALLEN0
Recommend Dealer
Yes
Employees Worked With
Kluas five stars
October 28, 2021

THE CAR WAS PICKUP ..HE WAS VERY THOUGHTFUL ..THE CAR CAME BACK BEAUTIFUL...THANK YOU FOR YOUR TIME AND CARE IN TAKING CARE OF OUR NEEDS More

by CGANZMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Oct 29, 2021 -

Al Hendrickson Toyota responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for your support of Al Hendrickson Toyota, we hope to welcome you back for all your future service needs. Safe travels!

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