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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,422 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,422 reviews

November 16, 2021

The salesperson was very helpful but it seems that after the sale, you get ignored. I have been trying to find out the status of my title so that I can exchange my license plate. More than 24 hours later More

by joemontrose2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alonso
Dec 20, 2021 -

Al Hendrickson Toyota responded

Joe, I sincerely apologize for the delay with your title and for the frustration this has caused. We expect a smooth and seamless purchase experience for our guests and it is disappointing that we missed the mark this time. I would like to ensure that all necessary measures are being taken to get your title to you as soon as possible, so please consider reaching out to me directly to discuss this together. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 16, 2021

Klaus was very nice polite, he might be the reason I come back. The driver was very nice also More

by MARILEIDYCAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klau
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your positive experience with Klaus! We appreciate your business here at Al Hendrickson Toyota and we look forward to working with you again down the road. Safe travels!

November 16, 2021

The best dealer Toyota and the areas good customer service love the way you guys More

by Eddy Janvier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Eddy, thank you for taking the time to review us! We appreciate your support and are happy to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back next time!

November 16, 2021

I went to the first service to my Toyota Camry, very quick and nice persons to receive it More

by ruiz.hector63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to welcome you for your first service visit! Thank you for trusting our team with your business and your Toyota Camry. We hope to see you again at Al Hendrickson Toyota!

November 16, 2021

You did not have the original brand of tires. I had to buy a different brand. Overpriced and unsatisfactory. Had to wait long and have to endure ten surveys a bout how you did it: poorly. More

by victorjortack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Victor - I'm so sorry that you aren't satisfied with your service experience. We strive to provide timely care and a great value and it's disappointing that we missed the mark. I do appreciate this feedback and will share it with my team. If there is anything you would like to discuss further, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 16, 2021

The service representative was very helpful, spontaneous, and courteous. They offered assistance when I did not ask for it. More

by v_branch08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing these kind words about our team! It means a lot to hear that you're a satisfied customer. Safe driving from all of us at Al Hendrickson Toyota!

November 16, 2021

Entire process was smooth and easy. Vinny is exceptional. He was extremely helpful. Will recommend dealership to family and friends. More

by lalberga01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Vinny and the Al Hendrickson Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

November 16, 2021

Excellent customer service. Excellent car service. My advisor, Anthony Colon is very approachable and helpful. 100% satisfied . More

by masf76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Anthony. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 16, 2021

Chris K Service person in your company,he always takes the time To talk to me and tell me anything that I need to know about my car he deserves 10 starts for the best customer service More

by LUZ_BECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, and shout out Chris! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

November 16, 2021

Klaus & the crew are amazing 🤩 I’ve been servicing my vehicle there for over 20 years & will never go anywhere else!!! More

by jessica89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Nov 17, 2021 -

Al Hendrickson Toyota responded

Jessica, thank you for taking the time to review us! We appreciate your business over the years and are happy to hear that you had such an enjoyable service experience working with Klaus. Drive safely, and we are looking forward to seeing you back at Al Hendrickson Toyota!

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