Al Hendrickson Toyota

This dealership is ok . Like any other dealerships they gotta get you to buy a vehicle. I wasn't happy with the vehicle coming with a package thats an option thats i couldn Like any other dealerships they gotta get you to buy a vehicle. I wasn't happy with the vehicle coming with a package thats an option thats i couldn't take off . I purchased a pre-owned Honda 2019 thats cost me 45000 i should have gotta a new car and a much lower monthly payment . I think i payed alot for the purchased i made the sales guy was inexperienced. Didn't really know much or didn't say much , i understand if you are new but the dealership should have had another experienced sales person Shadow him , he didn't show or walk me through the features of the vehicle didn't come over and even ask * hey is there anything you would like me to show or tell you about the vehicle??? When he handed over the vehicle to me it was even clean he said it was but it wasn't ! Overall im disappointed . I said yes i would recommend people but ill let them know my experience. The financing department was helpful in getting me a lower rate , i have exceptionally great credit! But the rate was still very high. More

Great service and experience with an excellent staff…MACwood is always friendly and welcoming…thanks staff…MACwood is always friendly and welcoming…thanks More

Excellent service, very fast and professional, and the people are also very friendly.. yo amo este Dealer people are also very friendly.. yo amo este Dealer More

Each person I dealt with during my “pre-owned” vehicle purchase was very kind and genuinely seemed to want the best for me. Francisco Sanchez Lorence Lewis Paulina w/ insurance purchase was very kind and genuinely seemed to want the best for me. Francisco Sanchez Lorence Lewis Paulina w/ insurance More

I bought a brand new 25 Corolla from another dealer. At 200 miles the low oil warning came on. I checked the dipstick and the level was normal. I brought it here thinking it was a simple repair. It turn At 200 miles the low oil warning came on. I checked the dipstick and the level was normal. I brought it here thinking it was a simple repair. It turned out to be a nightmare for them and me. Toyota engineers got involved but nothing seemed to fix it or make sense. After almost a month I contacted Toyota. They offered to buy the car back. I asked for an exchange which they agreed to. On that call they told me of a previous repair right off the boat that wasn't disclosed at time of purchase. I told the service writer who passed that on to the tech. They finally figured out what was wrong. It was sloppy work from the previous repair at another dealership. As of this writing we have the car back and it's fine but Toyota is still replacing the vehicle. While most would consider this a bad experience A.H. kept me informed every step of the way and they were great. I also want to thank Toyota for doing the right thing as well. I will continue to have my car serviced at AH. More

They were on time. Customer service was spot on. John (Tuna) was extremely professional. And I was out of there in an hour. Customer service was spot on. John (Tuna) was extremely professional. And I was out of there in an hour. More

Very courteous representative and prompt service. Thank you online communication was helpful. I will be back. Thank you online communication was helpful. I will be back. More

Mr Terry was quite helpful. Mr Isia Lopez was extremely helpful. He gets a 10 out 10 for customer service and courtesy. However, the guy at the front near the drop off box sho Mr Isia Lopez was extremely helpful. He gets a 10 out 10 for customer service and courtesy. However, the guy at the front near the drop off box should be trained properly. No customer service skills. More

Tango 3 meses con el auto me dijo cualquier problema tengo con el auto mi garantia te cubre me fri el martes ello me pirdio 1500us para areglerlo no tango dinero me entregaron el auto sin areglar es un tengo con el auto mi garantia te cubre me fri el martes ello me pirdio 1500us para areglerlo no tango dinero me entregaron el auto sin areglar es un abuse muy grande me lastime y me siento muy lastima..... More

Excelente atencion y muy buen trato al cliente son los mejores y por eso los recomiendo mejores y por eso los recomiendo More