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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,322 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,322 reviews

August 31, 2021

Just leased my second vehicle and I couldn’t be more satisfied. My Sales Manager Eric Coxwell makes the experience so easy from start to finish. More

by FHECHTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik C
Aug 31, 2021 -

Al Hendrickson Toyota responded

Thank you for stopping by to tell us what a positive leasing experience you had with Eric and the team! We are grateful for your business and we hope to welcome you back to Al Hendrickson Toyota in the future. Enjoy the ride!

August 31, 2021

Henry da un excelente servicio, y asesoría por eso sigo llevando mi carro a Hendrickson, no solamente porque lo compre ahí, sino el mantenimiento y la atención por parte de Henry y su equipo, solamente qu More

by luis.fernagr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Al Hendrickson Toyota responded

Luis - gracias por tomar el tiempo para compartir esta reseña. Estamos contentísimos oír de que usted hubiera tenido experiencias tan excelentes con Henry y lo demás de nuestro equipo. Tenemos ganas de completar su servicio cuando llegue la pieza de recambio - hasta entonces, no dude en llamarnos. Cuídale! - sus amigos de Al Hendrickson Toyota

August 30, 2021

Service was quick and everything was great. Would recommend al Henrickson for purchase of car and service. Will tell all my friends to go dealership More

by gg8507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Aug 30, 2021 -

Al Hendrickson Toyota responded

When you recommend the Al Hendrickson Toyota team to your friends, we know we're making all the right moves! We're so glad we could make your service visit so satisfactory and we look forward to working with you again next time you're in need of automotive care!

August 30, 2021

El trato del equipo de ventas y de finanza fue muy profesional y me orientaron con las mejores opciones para que eligiera mi vehículo More

by GALF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Villalobos , Manuel Garza, Carlos Ordoñez
Sep 01, 2021 -

Al Hendrickson Toyota responded

Estamos muy contentos oír de que usted tuviera una experiencia buena con nuestro equipo de ventas! Queremos lo mejor para nuestros clientes, y nos alegra saber que usted lo recibió durante su visita recién. Gracias por su negocio y sus comentarios - y buenos viajes en su vehículo nuevo! - sus amigos de Al Hendrickson Toyota

August 30, 2021

My service advisor James was good- the service however, was not. My issues were not resolved yet, I have videos of proof but since the tech couldn’t duplicate them on site I wasted 3 hours of my Sunday. No More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Oct 02, 2021 -

Al Hendrickson Toyota responded

Amber, although we're pleased you enjoyed working with our team, we apologize for the bumps in the road during your service. This is never the outcome we want for our guests. While we're glad our staff is working with you to resolve this, we also welcome you to give Gary Cann, our Vice President Parts and Service, a call at (954) 972-1100 in the meantime. We hope we can make this up to you and earn back your confidence going forward.

August 30, 2021

The salesman was very nice, polite and patient. We thought of buying our old leased car but instead bought a 2021 Toyota Camry instead. We are very happy with it but weren't explained the different d More

by marieahern
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Al Hendrickson Toyota responded

Thanks so much for your business and for your confidence in Al Hendrickson Toyota! We're happy to hear that our team helped you buy a great 2021 Toyota Camry.

August 29, 2021

I always can trust Al Hendrickson Toyota with my vehicle when it comes to service. No matter which service employee I work with, their communication on any updates that need to be completed are always expre More

by amorse25@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 29, 2021

Was a pleasant experience. Definitely did their best to work with me. Very friendly and met my needs. I would definitely recommend them. Great job… More

by TCMAGOO1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Pharr. Did everything wonderful
Aug 29, 2021 -

Al Hendrickson Toyota responded

We celebrate when reviews like yours come in because we know we succeeded in making you happy! We're thrilled that our team made sure your needs were met and that you'll recommend Al Hendrickson Toyota! Our sincerest gratitude for the support and we hope you'll visit us again in the future!

August 28, 2021

Honored a warranty and did so quickly and effortlessly. Really appreciated the shuttle service as well. Thanks, Klaus (I would have appreciated mask wearing but thanks anyway) More

by DHBRIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Aug 29, 2021 -

Al Hendrickson Toyota responded

Our team is always here to assist you with your service needs and to accommodate you as best we can. We're glad your visit was timely and that Klauss was so helpful. Thank you for your feedback and we hope we'll see you at Al Hendrickson Toyota next time you need service!

August 28, 2021

I am a loyal customer who would never go anywhere else. Why ? Because of the treatment I receive from my sales manager Eric Wilcox. He is the epitome of what an excellent sales experience should be. He hel More

by FHECHTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik C
Aug 28, 2021 -

Al Hendrickson Toyota responded

We are so happy to see that Eric made your experience great. We do our best to make the car-buying process easy and hassle-free for our valued guests. Thanks for choosing Al Hendrickson Toyota and we'll see you next time!

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