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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,245 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,246 reviews

July 29, 2021

The staff working at this dealership were extremely helpful and gave excellent service. They were able to answer all my questions without hesitation. I would choose this location if I ever were to get More

by VARANGO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Jul 29, 2021 -

Al Hendrickson Toyota responded

We are more than pleased to hear that the Al Hendrickson Toyota team delivered professional service which made your experience a success from start to finish. Thank you for stopping in and we wish you many safe and happy miles!

July 28, 2021

It was a wonderful experience, was very helpful in what I was looking for. It was done quick and professional. Thank you, will be recommended to others. More

by NEHEMIE.AUGUSTIN53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
Jul 28, 2021 -

Al Hendrickson Toyota responded

We're so glad to hear we could be a help. Thank you for trusting Al Hendrickson Toyota with your business - we hope to see you again down the road!

July 28, 2021

I was satisfied with the person who was my service advisor, not happy that the passenger seat was pushed up to the dashboard and the driver seat was actually touching the roof of the car. More

by PATRICIACGAYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Al Hendrickson Toyota responded

Hi Patricia, thank you for providing us with valuable feedback on your recent experience. We will be sure to share the information you have provided us with our service team to prevent this from happening in the future. Should you need anything further feel free to reach out to me directly. Thank you. Gary Cann - Vice President Parts and Service - (954) 972-1100

July 28, 2021

Service was ok but disappointed the dealership does not offer car washes.i choose this location because it is close to me but I will have to go to other dealership because they offer car washes. More

by BADRUDEENAZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 28, 2021 -

Al Hendrickson Toyota responded

I'm sorry to hear our car wash policy disappointed you, and I'll share this feedback with our team so we can work to improve our customer experience moving forward. Please don't hesitate to give me a call if there is anything else you'd like to share or discuss. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 28, 2021

You were extremely helpful in fixing my problem particularly Chris LaPorte. He was most helpful and courteous. He got the work done efficiently and quickly More

by JEANBEE143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to leave a review of Al Hendrickson Toyota! We're thrilled to hear that Christ and the rest of our team could help fix your vehicle's problem efficiently. We'll be here for you when you need us next!

July 28, 2021

I keep coming back to this dealer because they listen to you and work to meet your needs. They are not pushy, they exhibit understanding and patience. More

by cgbford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Al Hendrickson Toyota responded

Thank you for the lovely feedback and kind words - all of us here at Al Hendrickson Toyota appreciate it very much! We're grateful for your business and hope to see you back again soon!

July 27, 2021

It took 36 days for my car to get fix because of my advisor James Delgado, but thanks to Morton and Klauss for making things right. More

by julieeustache72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Delgado gets one star
Aug 16, 2021 -

Al Hendrickson Toyota responded

Julie - We're sorry your service took longer than expected, but we're glad we could ultimately turn your experience around. Let us know if there is anything else we can do to improve - your feedback matters to us. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 27, 2021

Always great service. Klaus Cobb is the best technician. We take all of our cars to him and have been customers with Al Hendrickson for 5 years More

by K1JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 28, 2021 -

Al Hendrickson Toyota responded

Thank you for your confidence in Klaus and the team! We appreciate your continued business and your wonderful review of Al Hendrickson Toyota. Drive safely until we see you next!

July 27, 2021

Jennifer the greatest all the greatest. Personnel. As always cashier the best and the first welcome people great!! Thank you. Sincerely Toby Ginsburg Cohen. Sunrise Florida. See you soon More

by TOBYSUNSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer greatest!!
Jul 28, 2021 -

Al Hendrickson Toyota responded

Thanks for the lovely feedback, Toby! We're so glad to hear you've enjoyed working with our team - it is our honor and pleasure to serve you. Safe travels, and we'll see you again next time! - the Al Hendrickson Toyota staff

Jul 28, 2021 -

TOBYSUNSHINE responded

L Hendrickson is one of the best ever dealerships to get your car serviced at Jennifer all of them are the greatest Eric Norman you name it they’re all great

July 27, 2021

Klaus is an excellent. He takes care of me so I have excellent service. I drive a far distance for the quality of service. Klaus typically gets me in and out as fast as possible. More

by KariPSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 28, 2021 -

Al Hendrickson Toyota responded

Klaus is an exceptional member of our service team - we're glad you think so, too! Thank you for trusting Al Hendrickson Toyota with your auto maintenance needs, and come back again next time!

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