Al Hendrickson Toyota

Performed oil change and installed new windshield washer pump. Front passenger inner fender ( plastic) was not replaced correctly after installation of pump. Will have to make another trip to the dealer to pump. Front passenger inner fender ( plastic) was not replaced correctly after installation of pump. Will have to make another trip to the dealer to have the problem corrected. More

The day I walked in there was a game changer. I don’t remember going to any car lot and leaving that excited. THANK YOU ALL SO MUCH remember going to any car lot and leaving that excited. THANK YOU ALL SO MUCH More

Helped me out and showed me options and went with what would work for me and would help me due to my situation. At the end of the day, they were right! would work for me and would help me due to my situation. At the end of the day, they were right! More

I have purchased ONLY Toyotas since 1984--camry; avalon; highlander; Rav 4, and ONLY from Al Hendrickson since I moved to Florida, 1995. ALL service since then also ONLY done at Al Hendrickson. Every exp highlander; Rav 4, and ONLY from Al Hendrickson since I moved to Florida, 1995. ALL service since then also ONLY done at Al Hendrickson. Every experience has been positive and professional. More

Fear price and fast paper work. Nice customer service. Not like dealer fees, you should pay your sales people from your pocket not from customer ones. Not like dealer fees, you should pay your sales people from your pocket not from customer ones. More

Great service. I got all my questions answered very promptly. The wait time was short and the quality of service was very excellent by Jennifer. She stated she was the only female in the service area. promptly. The wait time was short and the quality of service was very excellent by Jennifer. She stated she was the only female in the service area. Thank you Jennifer. 😊 More

Always a pleasure coming in. Service is always fast, reliable and friendly. Klause Cobb always gives excellent customer service. Thank you very much for your excellent service!! reliable and friendly. Klause Cobb always gives excellent customer service. Thank you very much for your excellent service!! More

James had my appointment for Sunday morning. He is an Excellent and friendly worker. I would recommend him to anyone who needs to visit Al Excellent and friendly worker. I would recommend him to anyone who needs to visit Al More

Al Hendrickson Toyota is excellent. I have been servicing our cars there for over 18 years. They are always friendly and courteous and get the job done right. our cars there for over 18 years. They are always friendly and courteous and get the job done right. More

Horrible service, they are not professionals and just want to get the most they can out of you. They did not want to sell me the car because I did not accept to be charged around $7,000.00 in fees and t want to get the most they can out of you. They did not want to sell me the car because I did not accept to be charged around $7,000.00 in fees and taxes, they wanted to force me to pay for a maintenance fee of $2,000. Because is my 2nd car my bank pre-qualified me with lower rates and lower donw payment, and they didn't want to negotiate with my bank, after returning for the 3rd time in the store, the manager "Joe" decided to help me and finally I did sign. I was so disappointed and felt really bad for the way they trick me, I felt like I'm nothing, they left me waiting for almost 7hrs, boiling me, I felt like I'm asking for a favor. I was very sad with the purchase because I negotiated a car with 18miles and due to the mistake of those who announced the car it was actually 31miles, the salesperson Lisa did not communicate about the error and I only realized when I got inside the car to go home! The way they treated me I felt humiliated and diminished by being an immigrant. The manager Lazaro lied to me and also said I can't buy my car. I did text the salesperson Lisa before I went to the store, and we did spoke about the deal, numbers and I did choose the car she's sent me the link, we did negotiate the price outdoor, when I got to the store everything was changed, and she's didn't fixed and got another customer and left me waiting. The manager Lore (I'm not sure how write his name) he is the one said to Lisa and me about the outdoor price, but he didn't fixed the problem with the finance guy, and when I did came back another day to talk to him and the general manager his lied to me about the general manager and his didn't fixed the problem again, just left me waiting and his went back to work, ignoring me. Joe and Marcus was the nice guys did helped me, but I didn't got the car I want. More