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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,179 Reviews

7,179 Reviews of Al Hendrickson Toyota - Service Center

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May 01, 2023

excelente servicio me atendieron muy bien puedo recomendarlos la rebnt del auto fue excelente y tambien el traslado More

by MARGARITAGARCIA2855@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

May 01, 2023

Service on the vehicle was fair, but the environment itself was poor. If they can't provide a loaner or shuttle, then at least give an area for people to sit and wait, that isn't in the hot sun! My serv More

by rb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Burton
May 05, 2023 -

Al Hendrickson Toyota responded

I'm sorry to hear that you had a poor experience with us, but we appreciate your feedback. We strive to provide our guests with top-notch service and a welcoming environment, so it's disappointing when we fall short. I apologize for the lack of seating and any inconvenience this caused. I will speak with our team directly regarding our communication methods while dealing with customers. Please give me a call so we can further discuss your concerns and work towards resolving them. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 01, 2023

Again your service consultant Mr. Jarrett Elder Sr. came thru when I need help the most. I needed a tire replacement on a friday afternoon before a planned trip and in his words" I g More

by jcunetta0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that Jarrett delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 01, 2023

Good attention from the team. Very organized. Impressive care about costumers. Overall, very detailed service. More

by NLM.NALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
May 01, 2023 -

Al Hendrickson Toyota responded

We're happy to see that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 30, 2023

I have a problem with the way a flat or low pressure tire is indicated on my Vinza More

by Pierreboillon71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Al Hendrickson Toyota responded

I'd love the chance to step in so that I may address your concerns directly. If you are willing, please give me a call when you are free. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 30, 2023

Excellent and rapid attending. .I recommend for everybody. The best service ever in Miami fl More

by CANOVA.HELICOPTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuna
May 01, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We hope to see you back again at Al Hendrickson Toyota. Safe travels!

April 29, 2023

She was so good to me the only one who took care of me good More

by MATILDECHACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 01, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your support! We are happy to hear that you were well taken care of and we hope to see you again at Al Hendrickson Toyota. Drive safely!

April 29, 2023

It was a little confusing figuring it where the line started for meeting a service rep. More

by TRINA.M.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback with the team, Trina. We are always striving to improve the customer experience here, so we hope to have the opportunity to assist you again in the future.

April 29, 2023

It was a good experience although they took a while to deliver the car to me according to the estimated time at first but in general it was a good service More

by PIPEURBANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Al Hendrickson Toyota responded

We appreciate your five-star review, Pipeurbano. We are glad to hear that you had a good experience with us at Al Hendrickson Toyota, despite the delay in delivery. Thank you for choosing us, and we hope to see you again soon.

April 27, 2023

Jarrett is an excellent service advisor! He remembers me from visit to visit and always has me in and out as quickly as possible. More

by DEBORAH.JOURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Al Hendrickson Toyota responded

We can't wait to pass along your kind words to Jarrett! Thank you for being a loyal customer of Al Hendrickson Toyota!

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