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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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October 16, 2022

Staff very helpful. Car maintenance was done timely. Very good service. Like doing business at this dealership. More

by ah5024
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

October 16, 2022

very good, immediately took me however because it was a specialized repair had to wait 2and a half hours for diagnosis. Then 2 hours for work to be completed More

by STARALINA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. We appreciate your patience during your visit and hope to see you back again down the road!

October 15, 2022

VERY PLEASED WITH SERVICE DEPT BUT I MISS THE SNACKS DID FIND THE WAIT A LITTLE LONGER THAN USUAL AND I WISH THAT THE CAR WASH COULD BE DONE BUT ALL AND ALL I HAVE BEEN A LONG TIME CUSTOMER I HAVE LOST More

by grandmadodo1934
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are grateful for your feedback and will be sure to keep it in mind moving forward. Thank you for being such a great customer and we hope to see you again next time!

October 15, 2022

No problem checking in and wait was as stated. Brought car in to have spark plugs replaced and brake line flushed and filled. However, brakes feel the same so I HOPE the brake line was filled wi More

by Eaosborn1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Oct 20, 2022 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your service needs! We pride ourselves on thorough, complete service and I would be happy to speak with you directly to ensure that all the necessary work was done to your vehicle. Please reach out at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

Oct 27, 2022 -

Eaosborn1 responded

Just need to be notified on the paint recall and when this will be done. Thx!!

Nov 06, 2022 -

Al Hendrickson Toyota responded

You will receive any notifications of recalls in the mail. For a more thorough answer, I would need your full name so that I can check your Vin number in the system. Please call me at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 15, 2022

I was able to get the appointment I wanted without any problem. The service rep was very helpful in taking care of my concerns and the car was returned exactly when promised. An excellent experience More

by MICROS864A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
Oct 17, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to help you with your service needs! Thanks so much for the kind words and we look forward to seeing you at Al Hendrickson Toyota again next time. Take care!

October 14, 2022

the maintenance service was fast and in the estimated time . I will return for the next maintenance More

by ALFREDOBZAVALA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

October 14, 2022

Everything was good. Jarret was really nice and helpful.He explained everything to me .The only thing was the wait that’s why I didn’t give 5 stars.I waited 1:30 pm for an More

by FLAV1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jarret delivered such an outstanding service experience. With regard to the rest of your review, I apologize for your visit taking longer than anticipated and assure you that we will work to improve our efficiency in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

October 14, 2022

Great and fast work with car thanks Efficient ans understandable information car works great thanks More

by DENISEEDWARDS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Great people at the front desk, very helpful and knowledgeable of your needs. The shuttle is amazing More

by fdeandreis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

This dealership has always been our favorite, we have purchased 4 cars so far from them their staff are very knowledgeable and friendly they are awesome. God Bless them always. More

by pri71rican
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the kind feedback! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. We appreciate your continued business and hope to see you back!

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