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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,103 Reviews

7,103 Reviews of Al Hendrickson Toyota - Service Center

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January 28, 2023

It’s always a pleasure to go to AL HENDRICKSON Toyota Jennifer, you’re the best. Thank you for your service. Keep it up More

by Francoisesainvil7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Jennifer and hope to see you back again at Al Hendrickson Toyota. Safe travels!

January 28, 2023

El servicio recibido fue muy bueno y me voy satisfecho. Volveré para recibir el proximo servicio More

by LUIASOSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña y por confiar en nuestro equipo aquí a Al Hendrickson Toyota.

January 28, 2023

Service center Jennifer is excellent. Issues that i have: 1. When my truck is returned the seat is always moved. Back and then reclined. 2. Even though the service people where gloves More

by hjwalk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton. 5 Stars
Feb 08, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad to hear that Jennifer delivered such a successful service experience. With regard to the rest of your feedback, we are always looking for ways to improve for our guests and we will be sure to work towards improving our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

January 28, 2023

Al-Hendrickson Dealership and service staff has been excellent...I definitely would recommend this dealership and that you will never be disappointed with them More

by sajankurian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Juan Diaz
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 28, 2023

Very good customer service. Henry is the best very understanding and patient. I am a femald and I enjoy communicating with him.👌 More

by SPOOGY70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Thank you for your review! We're glad that Henry impressed you! We appreciate the feedback and trust in the Al Hendrickson Toyota team to assist. See you next time!

January 28, 2023

I went to al Henderson toyota Wednesday the 25th that was extremely good friendly people I was happy with my service More

by RANDYDORVILUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Randy, thank you for the review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

Es el segundo léase que sacó con ustedes y será la prioridad para el proximo More

by EDUARDO.RUBAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jan 30, 2023 -

Al Hendrickson Toyota responded

Muchas gracias por la reseña fantástica, Eduardo!

January 28, 2023

Jarrett was expeditious as usual, I love getting in Early and getting out to get on with My Day. I APPRECIATE you Sir More

by SAMUELS3911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Al Hendrickson Toyota responded

Samuel, thank you for the review! We are thrilled to hear that Jarrett delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 28, 2023

Need to review my purchase agreement when I purchased my car coming off a lease. Who do you suggest I see to answer a few questions? (No phone call appointment ?) Text me or send an email. 954-540-9369 or More

by gdoyle7
Recommend Dealer
No
Employees Worked With
Zeke Howes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for reaching out. I would be more than happy to step in and answer any outstanding questions you may have and hopefully earn your five stars. In the event that I am unable to reach you, please consider giving me a call at the number I've listed below. I look forward to speaking with you. Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

January 27, 2023

John Guimban is an Excellent service advisor. He was Knowledgeable, Enthusiastic, and an overall Nice Guy! More

by bm3w691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guimban
Jan 27, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that John delivered such a successful service experience working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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