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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,320 Reviews

7,320 Reviews of Al Hendrickson Toyota - Service Center

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February 06, 2023

I have no probleme when i go there for my service they take good care of me. More

by KATTY4664MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your business!

February 06, 2023

Good service, Thank you Henry Delgado for always helping me with excellent attention and service... More

by MERYC466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thanks for the great feedback for Henry! We are so glad that you feel confident in the Al Hendrickson Toyota team to provide excellent service.

February 06, 2023

solo tengo una queja y es que al momento de recibir el carro nadie hablaba español y tenia varias dudas con respecto al presupuesto. yo se que estamos en eeuu pero solo tengo 6 meses que llegue y estoy ha More

by herfenca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Al Hendrickson Toyota responded

Le pido disculpas por los problemas que encontró al trabajar con nosotros. Queremos lo mejor para nuestros clientes, y me complacería hablar con usted para responder cualquier pregunta que pueda tener. Si está dispuesto, por favor llámeme. Gracias, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 06, 2023

Paid for service plan when purchased vehicle through this dealer, and was refused service on vehicle. Wouldn’t even do an oil Change so I was robbed 1500 service plan charges for nothing!!! More

by johaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Al Hendrickson Toyota responded

We don't run our business to mislead or misinform our customers, so your review is concerning to read. I think it's best I look into what happened here so we can make things right. I won't be able to locate your contact information without a full name, so please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 06, 2023

Very smooth. Easy in easy out. Everyone is very nice and helpful. Thank you for making me enjoy getting an oil change More

by DABOUKZAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Al Hendrickson Toyota responded

Thank you for your confidence in Al Hendrickson Toyota, and for your business. We are thankful to have you as a customer. Safe travels until we see you next!

February 06, 2023

Came for oil change service for new vehicle with 5k miles, left with a tire rotation and no oil change even though you called me about.oil change for.months. More

by HANLEYFAMILY520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Al Hendrickson Toyota responded

This is certainly not the seamless service we strive to offer, and I sincerely apologize for any mix-up on our end. Customer satisfaction is our priority, and I would like to correct our mistakes and make this right for you. Please give me a call when you can. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 06, 2023

The service went to schedule within he time specified. Klaus was great as always, communicated what was needed and got it sorted. More

by wade.kumm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that Klaus delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

February 05, 2023

Henry es muy amable…sabes tener contacto con los customer…tiene mucha experiencia en su trabajo…muy feliz por su trato gracias… More

by UGARTELIDA2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

February 05, 2023

My review for the service provided is rated at 10 thanks Klaus for paying attention to details. This is my first car service six months after my last car inquiry and I’m impressed. Lastly, my software i More

by jacquelinemango1
Recommend Dealer
Yes
Employees Worked With
Klaus
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 05, 2023

Never any issues always outstanding service and fast … i would not go anywhere else for service or to even buy a car !!! More

by BRII0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall, Brecheneve B
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota!

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