Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,089 Reviews

7,089 Reviews of Al Hendrickson Toyota - Service Center

Sort by
December 16, 2022

I was very satisfied with the dealership, especially with Henry Delgado. He told me that my vehicle was going to take 2 hours, it only took 1 hour. More

by silberfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review of Henry and our team here at Al Hendrickson Toyota! We appreciate it!

Dec 16, 2022 -

silberfeld responded

Your dealership is excellent!!

December 16, 2022

Did not receive any feedback on multi point inspection. Service rep seemed annoyed when I asked questions after service was completed. More

by JOHNSPELLMAN0152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Al Hendrickson Toyota responded

John - I'm so sorry to see that you didn't feel properly informed. We aim for excellent service and never want our customers to feel let down. Please reach out when you have the chance so we can try and make things right. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

December 16, 2022

Excellent service in a timely manner. Al Hendrickson Toyota is always my dealership of choice. More

by Ebu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Al Hendrickson Toyota responded

We are pleased to hear this! Thank you for the kind review about our team here at Al Hendrickson Toyota!

December 16, 2022

Very easy to make appt online and received conformation text. I received fast and friendly service. More

by VALLILEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Al Hendrickson Toyota responded

We are pleased to hear this! Thanks for the great review of us here at Al Hendrickson Toyota!

December 15, 2022

Perfect and fast. Really good no complain at all. Good adviser. I love the bran Toyota More

by carlarenata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Al Hendrickson Toyota responded

Thanks for leaving Al Hendrickson Toyota with such a great review! Your five stars made our day.

December 15, 2022

Always takes good care of me, Knowlegable people, very customer friendly, fast check in, will return More

by tony@regalpowerinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Al Hendrickson Toyota responded

Thanks for choosing Al Hendrickson Toyota and leaving us a five-star review! See you next time, Tony.

December 15, 2022

Fast friendly dependable service. Love that this service center is outdoors. Straight forward pricing and got a great deal on new tires More

by vlr_hcks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus and Carmine
Dec 15, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us here at Al Hendrickson Toyota! We're glad that you scored an excellent deal on new tires. See you around!

December 15, 2022

Bad service. .don’t think they know what they are doing..not buying a car from their ever again! More

by VINCENTKOZLOWSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Al Hendrickson Toyota responded

I would like to apologize that we didn't leave a better impression during your experience here. We strive to deliver 5-star accommodating service, and I am disappointed to see we've fallen short of our high standards. I would appreciate the opportunity to learn more about what transpired in order to help assist you better moving forward. Please give me a call at your earliest convenience. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502.

December 15, 2022

Always an excellent experience - never a problem. Klaus Cobb in service is always so kind, polite & helpful. More

by LIHADZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb 5 STARS
Dec 15, 2022 -

Al Hendrickson Toyota responded

It's great to hear that Klaus always provides five-star service! Thanks for sharing with the Al Hendrickson Toyota team. See you down the road!

December 15, 2022

Complete Chaol when I arrived. No rhyme or reason for how customers were congregating. I had a random “appt” w someone yet while he was busy and others were free but I still had t More

by AFNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny service
Jan 03, 2023 -

Al Hendrickson Toyota responded

We pride ourselves on providing exceptional care for our guests and it's hard to hear that we let you down. Your feedback will be discussed with our team to ensure a more seamless and informative experience moving forward. I would also like to address any concerns you have with your mileage. Please consider giving me a call when time allows. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

...
154
...