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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,228 Reviews
Call Service Center (954) 448-7257

7,228 Reviews of Al Hendrickson Toyota - Service Center

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December 29, 2022

At this location, the employees make you feel like you are a part of the family. More

by YASMINEWROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Al Hendrickson Toyota responded

It was our privilege to serve you, thanks so much! -- Al Hendrickson Toyota Team

December 28, 2022

Very professional courteous and trustworthy very clean work on my corolla I will recommend to my friends More

by GONZALODULANTO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Al Hendrickson Toyota responded

Thanks for always trusting your Toyota Corolla with us. We're always happy to see you!

December 28, 2022

Excellent friendly and knowledgeable service. I definitely will return to dealer. Quick quality service. Nice More

by SLRILESONLINENOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Al Hendrickson Toyota responded

We are delighted to have earned your continued business and your positive review! Thank you for choosing Al Hendrickson Toyota and for sharing your support on our page. Drive safely!

December 28, 2022

Mr. Jarrett Elder is truly a valuable asset to your organization. Jarrett provides exceptional customer service. More

by ENDEAVORCOLEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jarrett delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 27, 2022

The guy who assisted me was great, but the first people you have contact with need more customers service training I think More

by Julio Bedoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Al Hendrickson Toyota responded

Julio, thank you for the review. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. I assure you that we will use this feedback to better our practices in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

December 27, 2022

The workers are very considerate and polite. Keep up the good work excellent staff. Great More

by mstrina5563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Rohan, and London
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Dec 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and hope to see you again at Al Hendrickson Toyota!

December 27, 2022

Quick and easy to work with. Great service once again. Great staff and great work. More

by JO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Dec 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely and we hope to see you back again down the road!

December 27, 2022

EXCELLENT AND PROFESSIONAL ATTENTION AND SERVICE FROM HENRY DELGADO AS ALWAYS! FAST AND RELIABLE, AS SOON AS MY VEHICLE WAS READY, I RECEIVED A CALL LET IN ME KNOW! More

by yate69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review of Henry and our team here at Al Hendrickson Toyota! We appreciate it!

December 26, 2022

Best in customer service. I would recommend any one to this company. I no regrets choosing this company. More

by LINDSAYPATRICK162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 26, 2022

Does not perform the work they charge for. Never rotated my tires, who knows what else they haven’t performed to my new vehicle. At 23k miles I need new tires due to dealership negligence. Bre More

by FLAVIAPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio- service manager - worst in my lifetime.
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Jan 03, 2023 -

Al Hendrickson Toyota responded

It's disappointing to see your review. This does not sound like the attentive and professional service I expect from our team, and I apologize for any mix-up on our end. I understand your frustration and I'm very sorry we've lost your confidence. I would like to step in and do what I can to make things right. If you're willing to discuss this with me further, please give me a call, as I will not be able to locate your contact information without a full name. Thank you, Norman Frantz - Service Manager - 954-545-6931

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