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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,223 Reviews

7,223 Reviews of Al Hendrickson Toyota - Service Center

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December 15, 2022

Fast friendly dependable service. Love that this service center is outdoors. Straight forward pricing and got a great deal on new tires More

by vlr_hcks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus and Carmine
Dec 15, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us here at Al Hendrickson Toyota! We're glad that you scored an excellent deal on new tires. See you around!

December 15, 2022

Always takes good care of me, Knowlegable people, very customer friendly, fast check in, will return More

by tony@regalpowerinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Al Hendrickson Toyota responded

Thanks for choosing Al Hendrickson Toyota and leaving us a five-star review! See you next time, Tony.

December 15, 2022

Bad service. .don’t think they know what they are doing..not buying a car from their ever again! More

by VINCENTKOZLOWSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Al Hendrickson Toyota responded

I would like to apologize that we didn't leave a better impression during your experience here. We strive to deliver 5-star accommodating service, and I am disappointed to see we've fallen short of our high standards. I would appreciate the opportunity to learn more about what transpired in order to help assist you better moving forward. Please give me a call at your earliest convenience. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502.

December 15, 2022

Always an excellent experience - never a problem. Klaus Cobb in service is always so kind, polite & helpful. More

by LIHADZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb 5 STARS
Dec 15, 2022 -

Al Hendrickson Toyota responded

It's great to hear that Klaus always provides five-star service! Thanks for sharing with the Al Hendrickson Toyota team. See you down the road!

December 13, 2022

Charles never contacted me or called me to let me know my vehicle was ready. I verified with him that he had my number and he said yes while talking on the phone (Sounded personal). When I arrived he said he More

by Natashapopan26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Jan 03, 2023 -

Al Hendrickson Toyota responded

I am so sorry to hear that there was an error in communication and that your service experience took longer than hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing timely, organized, and responsive care. I'd also like to step in to make certain your appointment is scheduled and your remaining vehicle needs are fulfilled. If you are willing, please consider giving me a call when you are available. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

December 13, 2022

Our service was both smooth and fast! Great energy and appreciation to help us. My wife and I extremely enjoyed the experience. Thanks team! More

by RICHARD.crooke
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Dec 13, 2022 -

Al Hendrickson Toyota responded

Richard, we're elated that we could offer you and your wife a seamless experience at Al Hendrickson Toyota! We hope to work with you again down the road!

December 12, 2022

Mr Camelot was helping good,and the service was excellent thank you so very much More

by dwilene561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Camelot
Dec 12, 2022 -

Al Hendrickson Toyota responded

Thanks for taking the time to give Al Hendrickson Toyota your kudos. It means a lot that you're happy. Take care!

December 12, 2022

My experience was excellent! Chris K. In service is always helpful and professional! A pleasure to work with. Sincerely, Stanley Prover More

by STANLEYPROVER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5 stars and shoutout to Chris! All of us at Al Hendrickson Toyota appreciate your feedback, Stanley!

December 12, 2022

This was my second visit. The Service writer Klaus was excellent. It appears they were very thorough in checking out my car. More

by From Coral Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Dec 12, 2022 -

Al Hendrickson Toyota responded

We are delighted to have provided you with yet another 5-star-worthy experience! Thank you for your shoutout to Klaus and for trusting Al Hendrickson Toyota!

December 11, 2022

Excellent service from John (Tuna ) to the service Dept. who pro-formed my service work More

by MELFELDMAN777
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Al Hendrickson Toyota responded

It is validating to our team to know we are providing this level of service and care to you, and we will have to share your kind words with John! Thank you for your business, from your friends at Al Hendrickson Toyota!

Dec 12, 2022 -

MELFELDMAN777 responded

Service after the car is sold is the most important issue to address. Al Hendrickson team is # 1 in this field.

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