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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,227 Reviews
Call Service Center (954) 448-7257

7,227 Reviews of Al Hendrickson Toyota - Service Center

Sort by
December 01, 2022

Friendly, professional and efficient. . This was my first experience at this service department and it was easy and stress free! More

by BETHEMIDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guimban
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Dec 01, 2022 -

Al Hendrickson Toyota responded

We’re glad we could deliver a pleasant and stress-free experience! Thank you for working with us here at Al Hendrickson Toyota.

December 01, 2022

Was pleased with last visit to dealership, for a maintenance with help of Jennifer Burton. More

by bety.sequeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Dec 01, 2022 -

Al Hendrickson Toyota responded

Bety - Thank you for leaving Al Hendrickson Toyota this wonderful review and for trusting us with your vehicle's maintenance. It was our pleasure to serve you! Jennifer will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

December 01, 2022

Check was fast and easy. My service advisor told me it would take about three hours and it did More

by yanburney2000
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review of our team here at Al Hendrickson Toyota! We appreciate it!

December 01, 2022

Great experience with Klaus and Norman. Always a pleasure to come in contact with them for me car repairs More

by demondelliott215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
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Dec 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Klaus and Norman. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 01, 2022

My first service was done very efficiently and my advisor kept me informed at every step. Thanks Oscar. More

by german_afanador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the review and kind words about Oscar and our team here at Al Hendrickson Toyota. Have a great rest of your day!

November 30, 2022

We are always very satisfied with the service we receive from Al Hendrickson Toyota. Our point if contact is Klaus Cobb. He is always very professional and treats us like we were his favorite customers. W More

by RAZIA.PULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Report | Print
Nov 30, 2022 -

Al Hendrickson Toyota responded

Razia, your review is music to our ears! We're overjoyed Klaus has consistently offered excellent service that's made you feel valued as Al Hendrickson Toyota customers. It's an honor to have earned your confidence. Safe travels, and we look forward to working with you again next time!

November 29, 2022

Shady and shiesty folk. Liars. Double talk and misdirection. Not straightforward. Very slimy people that work here. More

by cava_ar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rodriguez
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Dec 07, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your feedback. Your review is concerning to read as this does not reflect the straightforward, considerate, and professional values we pride ourselves on. If you are willing, I'd greatly appreciate the opportunity to speak with you directly so that I may learn more about what happened and see if I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

Dec 08, 2022 -

cava_ar responded

Sure , I'll reach out. I appreciate your time.

November 29, 2022

All good, but the dealer should bring back the car wash complementary service. Thank you. More

by WRITE2CARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Report | Print
Dec 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the comments about what you would like to see from our dealership. We'll pass along the feedback to the team, and if there is anything else we can do for you, let us know.

November 29, 2022

I was hesitant to make an appointment for service, as I have had poor dealer service appointments in the past. Oscar completely made me feel comfortable about coming in and I will recommend him to all fami More

by C.MENDEZ728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Al Hendrickson Toyota responded

It's great to hear that Oscar took such great care of you! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Safe travels ahead!

November 29, 2022

I love the fact that when i go to Al Hendrickson they always welcome you with a smile and they are ready to tend to you. They always go the extra mile to please their customers. More

by dixonoswald99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
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Nov 29, 2022 -

Al Hendrickson Toyota responded

Thank you for the excellent review of us here at Al Hendrickson Toyota! We are pleased to hear about your favorable experience and the kind words about our team. Have a great rest of your day and we hope to see you in the future!

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