Al Hendrickson Toyota - Service Center

I dropped off my RAV4 with Norman Franz ,,,,, and as usual, my 10,500 mile check-up was completed with perfection. usual, my 10,500 mile check-up was completed with perfection. More

The service representative was very helpful and friendly. Kept me up to date on when my car would be readly. Kept me up to date on when my car would be readly. More

I’m not happy with the service they take too long I drop off my car 9 am in the morning and I get it back to 2 pm for only oil change off my car 9 am in the morning and I get it back to 2 pm for only oil change More

He didn’t know how to deal with the customer he doesn’t have no respect I Bring my car to the dealer 9am I got my car back at 2pm he waste 5hr from my day for all the oil change. Bad experience I ever had have no respect I Bring my car to the dealer 9am I got my car back at 2pm he waste 5hr from my day for all the oil change. Bad experience I ever had More

Oscar was very helpful. No need to say anymore about this visit. That is all No need to say anymore about this visit. That is all More

Jarrett was a man of his word, saying that the work would be finished in little more than an hour. Paying via my phone was efficient. be finished in little more than an hour. Paying via my phone was efficient. More

VERY GOOD SERVICE CHRIS LAPORT WAS GREAT VERY PROFESSIONAL AND COURTEOUS NEXT SERVICE I WILL MAKE SURE I AM ASSIGNED TO HIM. KEEP UP THE GOOD JOB GUYS! PROFESSIONAL AND COURTEOUS NEXT SERVICE I WILL MAKE SURE I AM ASSIGNED TO HIM. KEEP UP THE GOOD JOB GUYS! More

Go out of the way to take care the customers need. Also remember their needs. Also remember their needs. More

Henry is always great and helps with all my needs for my car. Thank you for always helping out and reaching out to make sure everything is running smoothly with my vehicle. He has a lot of attention to deta car. Thank you for always helping out and reaching out to make sure everything is running smoothly with my vehicle. He has a lot of attention to detail and I truly appreciate his work. Thank you again! More

Here it is 2 weeks later & I'm still waiting for the 3rd part to be installed on my dashboard even after receiving messages on two different occasions that parts were in & two appointments that resulted in part to be installed on my dashboard even after receiving messages on two different occasions that parts were in & two appointments that resulted in proper parts not in. I have had 5 appointments regarding this issue without results. This is a gross misuse of my time. I am a very dissatisfied customer. This is poor job performance. More