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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews
Call Service Center (954) 448-7257

7,079 Reviews of Al Hendrickson Toyota - Service Center

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September 09, 2022

I had a very good service and the care was great. I’m very pleased. More

by WMBONATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Romano
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Sep 09, 2022 -

Al Hendrickson Toyota responded

Nothing makes us happier than a happy customer! Thank you for trusting Al Hendrickson Toyota to get the job done right!

September 09, 2022

Everyone is courteous, friendly and will to do what it takes to make you happy More

by cindyp08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Cindy! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 09, 2022

It seems that Al Hendricksons will never stop scaming people. Stop trying to sell new tired to female customers that have a nail in their new tires. This is sexist and a bad practice. That was my last More

by tuliojic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Al Hendrickson Toyota responded

It's concerning to see this feedback, as we expect all of our customers to be treated equally. We run an honest business, and I apologize if our suggestions left the wrong impression. I understand you are upset and feel discouraged from returning, but if you were willing to give me a call, I would like to discuss further the details of your experience to make this right. Thank you, Norman Frantz - Service Manager - 954-545-6931

Sep 22, 2022 -

tuliojic responded

Oh Norman please. A business on the very edge of honesty right? You know so well your company discriminate people all the time by they color,gender, language or even accent....you know that...everybody knows that. Now explain how honest was a "suggestion" of replacing a brand new tire bc there was a nail right in the middle of it ...is this acceptable and/or honest business Norman? Luckly my wife knows how honest your business is and declined the so called "suggestion".

Sep 23, 2022 -

Al Hendrickson Toyota responded

I apologize for the way you feel. Our associates are of all nationalities, speak many different languages, and have all different gender identities. I would like the opportunity to speak to you, but unfortunately, this review does not show your name, so I am not able to call you. If you would like to discuss this further then please call me on my direct line. I hope to hear from you, Norman Frantz - Service Manager - 954-545-6931

September 09, 2022

Great service,very nice people I will recommend your service to all my friends and everyone. Thanks More

by AIZENHEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 09, 2022

Everyone is very nice and courteous. I was out in a timely manner.I would recommend to a friend More

by DEB.TRIPLEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Al Hendrickson Toyota responded

Deb, it was our pleasure to welcome you with friendly and prompt service! Thanks for choosing Al Hendrickson Toyota!

September 09, 2022

Quality service dealership. I appreciate the job they do. I will continue to take my vehicle to this dealership More

by realk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Gayle
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Al Hendrickson Toyota responded

Thanks for the positive review for Al Hendrickson Toyota! We look forward to assisting you again next time.

September 08, 2022

Always a good experience. Always repectful, courteous and efficient. They get better each time I go. More

by cmpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back!

September 08, 2022

Their customer service is 10 I love my service agent Jarrett the most friendly service agent ever! It was quick and easy thank you Jarrett More

by Fran Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Fran, it makes us smile to hear that you truly appreciate our customer service! Jarrett will be so happy to receive your kudos. Thank you from the Al Hendrickson Toyota Team!

September 08, 2022

We are very pleased with our rav4 purchase, Fred Cheshier was awesome very helpful and polite we got everything we asked for,he explained all the features and made it easy to drive off.London Jackson made fi More

by rdhanraj55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Congratulations on your newly purchased Toyota RAV4! We appreciate you taking the time to let others know what being a guest with Al Hendrickson Toyota is like and we will certainly let both London and Fred know you appreciated all of the help. Enjoy!

September 08, 2022

The customer service is very good. I would recommend anyone to buy their cars at Al Hendrickson. More

by JWIS7450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are grateful for your recommendation! Thank you!

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