Al Hendrickson Toyota - Service Center

Staff is always pleasant. Love the new car inspection videos and also the new greeting/check in tent set up with the snacks it’s a very nice touch! Love the new car inspection videos and also the new greeting/check in tent set up with the snacks it’s a very nice touch! More

I've bought all my cars at Hendrick Toyota and have never had a problem. Now I bought a 2025 Tacoma TRD, and it came with electrical issues, and the shop always tries to avoid responsibility. I don't feel an had a problem. Now I bought a 2025 Tacoma TRD, and it came with electrical issues, and the shop always tries to avoid responsibility. I don't feel any support from the manager or the dealership. I've asked for help several times; they've kept me there all day, and they've never resolved the issue. I told them to compare the problem with another Tacoma to verify the difference. The manager came with me today and confirmed my information that there was indeed a problem. He told me he was going to bring the truck back into the shop and they would let me know. Turns out, 45 minutes later, they haven't fixed anything, and no one answers. More

Mgr. Terry and crew took care of all my oil leak problems. Thanks so much. Terry and crew took care of all my oil leak problems. Thanks so much. More

Scheduling the service appointment was simple on the website. I received timely notifications via email and text. I was greeted by Carmelo that was very knowledgeable. The wait time was reasonable. C website. I received timely notifications via email and text. I was greeted by Carmelo that was very knowledgeable. The wait time was reasonable. Carmelo communicated to my any findings and recommendations. There were no surprises in the recommendations or the final invoice. An added surprise was a video from the mechanic that pointed out the parts that were serviced. This was the best Toyota service experience thus far. Thank you Carmelo for your customer service. More

Service was great, prompt, and efficient. Great communication and kept me highly informed. Prompt service. . Great communication and kept me highly informed. Prompt service. . More

Me gusta el servicio toda la gente es muy atenta muy colaboradores muchas gracias por todo colaboradores muchas gracias por todo More

This dealer will sell the car quickly but are never there for help. Drive the car before you buy. for help. Drive the car before you buy. More

The service guys are really professional and take pride of the work that they provided for the customer of the work that they provided for the customer More

Don't buy a car here. They take the money quick but have terrible repair service on my 2025 RAV4. They take the money quick but have terrible repair service on my 2025 RAV4. More

Find another dealer this people will take your money to sell the car and leave you to dry when you need service. I bought a RAV4 on Saturday drove home found a pull to the right problem took the car back sell the car and leave you to dry when you need service. I bought a RAV4 on Saturday drove home found a pull to the right problem took the car back Sunday and they can't find the problem even after a service tech. confirmed the problem. This service is not acceptable they don't even keep me posted. More