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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,048 Reviews

7,048 Reviews of Al Hendrickson Toyota - Service Center

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June 16, 2022

Very good service, on time, I dont have to wait to long and text me by the time that my car was ready. More

by NJMALDONADO1902
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 16, 2022 -

Al Hendrickson Toyota responded

We're glad you received the timely and communicative service we pride ourselves on! Thank you for the wonderful review and for trusting Al Hendrickson Toyota with the job!

June 16, 2022

It was worth the wait for the service to my Toyota Prius. Chris LePorte the Cashier and the Valet Service were all professional and efficient. Thanks to all. More

by jJules Vincent 83
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for letting us know that Chris and the team did an amazing job helping you with your Toyota Prius! Come back to Al Hendrickson Toyota anytime.

June 16, 2022

Chris Laporte is the one I always use; he is excellent. Thank you; Chris You are excellent More

by MANCINEDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued business and your confidence in Chris! He is a valuable member of our team and we will be sure to share your feedback with him. See you next time at Al Hendrickson Toyota!

June 16, 2022

Al Hendrickson is one of my favorite to go when my car requires maintenance. Cause the workers are so professional and the service is great. More

by CELESTINVEVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for your five-star review and confidence in the Al Hendrickson Toyota service department! It's always a pleasure to see you and take care of your vehicle. Until next time, drive safely!

June 16, 2022

I waited 37 minutes for an scheduled service appointment i was so upset then he told me that people called outside More

by Jannies_wwjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Al Hendrickson Toyota responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. Your business is important to us and if we left you with a different impression, I apologize. I hope we get to make things right next time, and if there is anything else we can do to help, please reach out. Best, Norman Frantz - Service Manager - 954-545-6931

June 15, 2022

Klaus is always amazing. So accommodating. Gets the job done with no stress. Can’t recommend him enough! More

by woodmews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 15, 2022 -

Al Hendrickson Toyota responded

We are happy that Klaus left such a great impression! Thank you for sharing and leaving Al Hendrickson Toyota a five-star review. A no-stress visit is the best visit!

June 15, 2022

Great service, customer satisfaction, customer relations, customer management, customer focus, handling customers appropriately, and general customer skills More

by m.julmist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles, Shedrick Anderson
Jun 15, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your terrific review! We are happy to hear that you are a happy customer and we hope to work with you again at Al Hendrickson Toyota. Drive safely!

June 15, 2022

Very pleased with the service. I think the receipt should include the hourly rate for labor and how long it took to repair the part. More

by RWSAM1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 22, 2022 -

Al Hendrickson Toyota responded

Thanks for the excellent review of Al Hendrickson Toyota! We're glad that the team did great work, and we will pass this feedback along in order to improve. Let us know if we can answer any questions about your repair cost and time. Norman Frantz - Service Manager - 954-545-6931

June 15, 2022

Great service every time been going there for years to service all my toyota's have known Henry for more than 15 yrs he is the best at helping me be able to get in and out with my car and back on the road More

by Myrtadiaz143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Henry and the Al Hendrickson Toyota team over the years. Drive safely, and we hope to see you back again down the road!

June 15, 2022

Returned to the dealer to examine some recent work done on car since it was making some noise. The Shop Foreman Ram Hanooman was extremely thorough, helpful & experienced to take the car on a series of tes More

by LAKISHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Hanooman
Jun 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the feedback, Lakisha. We are glad to hear that our team has thorough and helpful, but we're sorry you're still concerned with the state of your vehicle. Please let us know if we can do anything else to be helpful.

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